Partnership & Reseller Coordinator

5 days ago


Tangerang, Banten, Indonesia Multikarya Cemerlang Indonesia Full time 2,000,000 - 3,000,000 per year

Divisi: Sales & Partnership

Laporan Kepada: Head of Sales / Direktur Operasional

Tugas Utama

  1. Manajemen Hubungan Reseller


• Menjadi penghubung utama antara perusahaan dan reseller.


• Menangani pertanyaan, keluhan, dan kendala reseller dengan cepat & solutif.


• Menjaga kepuasan dan loyalitas reseller.

  1. Monitoring & Evaluasi Reseller


• Memantau performa penjualan tiap reseller di semua marketplace.


• Membuat analisis bulanan tentang reseller aktif, produktif, dan non-aktif.


• Memberikan feedback dan rekomendasi perbaikan.

  1. Program & Aktivasi Reseller


• Membuat program promosi khusus reseller (reward, komisi tambahan, kompetisi penjualan).


• Mengembangkan materi pelatihan/edukasi reseller (modul penjualan, konten promosi, strategi marketplace).


• Menyusun strategi perekrutan reseller baru.

  1. Kolaborasi Internal


• Berkoordinasi dengan tim marketing untuk menyiapkan materi promo khusus reseller.


• Bekerja sama dengan tim operasional untuk memastikan kelancaran distribusi produk.


• Memberikan insight kepada manajemen tentang kebutuhan reseller.

  1. Laporan & Administrasi


• Membuat laporan harian/ mingguan/ bulanan mengenai performa reseller.


• Melaporkan tren penjualan, kendala, dan peluang pertumbuhan reseller.

Kompetensi yang Dibutuhkan


• Komunikasi interpersonal yang sangat baik.


• Memahami sistem marketplace (Shopee, Tokopedia, Lazada, TikTok).


• Kemampuan problem solving dan negosiasi.


• Memiliki pengalaman di bidang channel sales, community management, atau partnership lebih disukai.


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