Building Services Manager

DayOne is a leading developer and operator of high-performance Data Centers in Asia Pacific. DayOne is the largest carrier-neutral Data Center service provider in Asia and one of the fastest growing in the world with a presence in Hong Kong, Singapore, Malaysia, Indonesia, Thailand and Japan.

DayOne is on an exciting trajectory, expanding markets internationally and looking for talented individuals who are passionate about growing with us. In this role, you'll have the opportunity to be at the forefront of our expansion efforts.

POSITION OVERVIEW

Reporting to the Data Centre Cluster Operations Manager, the Building Services Manager is responsible for overseeing the security and soft services across multiple buildings within a data centre cluster. Soft Services include: cleaning services, waste management, landscaping, pest control, handyman repairs, and all front-of-house facilities such as lifts, gates, and roller shutters. The role ensures that the data centre cluster operates smoothly and securely, providing a safe and efficient environment for all employees and visitors.

RESPONSIBILITIES

Security Management:

• Develop and implement security policies, protocols, and procedures across all buildings.
• Manage security staff and ensure all personnel are trained and compliant with security standards.
• Oversee access control systems, CCTV, and alarm systems in all buildings.
• Conduct regular security audits and risk assessments to identify vulnerabilities.
• Respond to security breaches and incidents promptly and effectively.

Cleaning Services:

• Manage the cleaning staff and ensure all areas of the facility are maintained to a high standard of cleanliness.
• Develop and monitor cleaning schedules and ensure compliance with health and safety regulations.
• Liaise with cleaning contractors to ensure service levels are met across all buildings.

Waste Management:

• Implement effective waste management and recycling programs for the entire data centre cluster.
• Ensure compliance with environmental regulations and sustainability goals.
• Coordinate with waste disposal vendors for timely and efficient waste removal.

Landscaping:

• Oversee the maintenance of the facility's outdoor areas, including gardens, lawns, and green spaces.
• Manage landscaping contractors to ensure the grounds are well-maintained and aesthetically pleasing across all buildings.

Pest Control:

• Implement and manage pest control measures to prevent infestations in all buildings.
• Coordinate with pest control services to conduct regular inspections and treatments.

Handyman Repairs:

• Manage a team of handymen to address minor repairs and maintenance tasks within the facility cluster.
• Ensure all repairs are carried out promptly and to a high standard.

Front-of-House Facilities:

• Oversee the maintenance and operation of lifts, gates, roller shutters, and other front-of-house facilities.
• Ensure these facilities are regularly inspected and maintained to prevent downtime or malfunctions.

Vendor Management:

• Liaise with external contractors and service providers for various facility management services.
• Negotiate contracts and ensure services are delivered in accordance with agreements.

Health & Safety:

• Ensure compliance with all health and safety regulations.
• Conduct regular safety audits and risk assessments.

CANDIDATE REQUIREMENTS:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
• Proven experience in facilities management, preferably in a data centre or similar environment.
• Strong knowledge of security protocols and experience managing security personnel.
• Excellent organizational and leadership skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of health, safety, and environmental regulations.
• Proficiency in facilities management software and tools.