Store Manager

7 days ago

Batam Riau Islands, Indonesia PT. Central Mega Kencana Full time 80,000,000 - 120,000,000 per year

As a
Store Manager
, you will lead the daily operations of our jewelry boutique, ensuring the highest standards of customer service, team performance, and store presentation. You will drive sales performance, maintain operational excellence, and embody the brand's prestige and values in every interaction. This role is ideal for a dynamic leader who thrives in a customer-centric retail environment and is passionate about luxury retail.

  • Drive
    sales performance
    by managing the full sales pipeline—from lead generation, client follow-up, and conversion to post-purchase engagement.
  • Lead and motivate the team to achieve
    monthly and quarterly sales targets
    , ensuring consistent growth and customer retention.
  • Analyze
    sales data and customer insights
    to identify opportunities, set action plans, and improve team productivity.
  • Ensure accurate and timely
    reporting on sales performance, product mix, and customer behavior
    to support business decisions.
  • Maintain strong
    visual merchandising and inventory management
    , aligned with The Palace's premium brand standards.
  • Collaborate with the
    Marketing and Retail Development teams
    to execute campaigns, in-store activations, and customer events.
  • Build and nurture
    client relationships
    , ensuring personalized service and loyalty for long-term brand growth.
  • Provide regular
    coaching and performance reviews
    , developing a sales-focused, data-literate team culture.

Requirements:

  • Minimum
    3–5 years of experience
    as a Store Manager or Assistant Manager in retail, preferably
    luxury jewelry, fashion, or premium lifestyle brands
    .
  • Proven ability to
    manage sales pipelines and data reports
    to drive business outcomes.
  • Strong analytical skills with the ability to interpret sales trends and forecast performance.
  • Excellent communication, leadership, and team development abilities.

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