Operations Manager Freight Forwarding of Surabaya Branch

7 days ago

Surabaya, East Java, Indonesia PT. SINAR CAKRA BUANA Full time 200,000,000 - 500,000,000 per year

As the Operations Manager of Surabaya Branch, you will play a pivotal role in overseeing the operations and growth of PT Sinar Cakra Buana branch in Surabaya, Jawa Timur. This full-time role is responsible for managing all operation aspects of the freight forwarding & trucking business, ensuring efficient and effective service delivery to our valued clients.

What you'll be doing

  • Manage and lead the Surabaya branch team, providing guidance, support and mentorship to drive performance
  • Develop and implement strategies to grow the freight forwarding & trucking business in the Surabaya region, identifying new market opportunities and expanding the customer base
  • Oversee all freight forwarding & trucking operations, including shipment planning, cargo handling, and customs clearance to ensure timely and accurate delivery
  • Foster strong relationships with clients, partners, and relevant stakeholders to maintain a high level of customer satisfaction
  • Monitor and analyse branch performance, identifying areas for improvement and implementing data-driven solutions
  • Ensure compliance with all relevant regulations, policies, and industry standards
  • Collaborate with the wider Sinar Cakra Buana team to share best practices and contribute to the overall success of the organisation

What we're looking for

  • Substantial experience (8+ years) in a freight forwarding, trucking or logistics management role, preferably within the East Region
  • Strong understanding of the transportation, trucking and logistics industry, including supply chain management, customs regulations, trucking operations and freight forwarding operations
  • Proven track record of successfully leading and motivating teams to achieve ambitious business goals
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders
  • Proficient in data analysis and using performance metrics to drive continuous improvement
  • Adaptable and agile, with the ability to navigate changing market conditions and industry trends
  • A degree in logistics, supply chain management, or a related field is preferred

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