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Merchant operation supervisor

2 weeks ago

Jakarta Metropolitan Area, Indonesia cashUP Full time

GENERAL REQUIREMENTS:

  • Bachelor's degree (any major)
  • Minimum 2+ years of experience in Merchant Operations / Merchant Management
  • Strong business mindset & risk awareness
  • Excellent communication, problem-solving, and attention to detail
  • Preferably having experience in business acquiring operations, business process improvement, and asset management
  • Advanced proficiency in Microsoft Excel for data processing and analysis
  • Fintech / payment industry background is a plus
  • Supervisory experience is an advantage

Job Descriptions:

  • Review and manage merchant registration & compliance
  • Monitor transactions and identify operational risks
  • Develop and execute risk mitigation strategies
  • Coordinate with internal teams (Risk, IT, Settlement)
  • Supervise, evaluate, and improve Merchant Ops performance