Client Acquisition Specialists

6 days ago

Jakarta, Jakarta, Indonesia Akeso Full time

Client Acquisition Specialists

Lead Conversion
• Patient Engagement
• Offline Activation

About Akeso

Akeso is a fast-growing physiotherapy brand dedicated to delivering high-quality, patient-centric physiotherapy and rehabilitation services. We believe in helping our patients
live life without limits
. We are looking for a motivated and dynamic individual to join our team and play a key role in connecting prospective patients—both online and offline—with the care they need.

Role Summary

The Client Acquisition Specialist is responsible for converting warm inbound leads into patient bookings and supporting offline marketing events as an on-ground Akeso representative.

This role blends sales conversion, customer engagement, and event activation, making it a high-impact position within the organization.

Key Responsibilities

  1. Lead Management & Conversion

  2. Proactively call and engage warm leads from various marketing channels (web inquiries, WhatsApp, social media, campaign forms, referrals).

  3. Clearly communicate Akeso's value proposition, address concerns, and guide prospective patients through their decision-making process.

  4. Nurture leads and convert them into first-time patient bookings (primary KPI).

  5. Appointment Scheduling

  6. Schedule initial assessments accurately using Akeso's internal booking system.

  7. Gather key patient information required for clinic preparation.

  8. CRM Ownership

  9. Maintain detailed records of all interactions in the CRM.

  10. Track lead status and ensure timely follow-ups for non-converted leads.

  11. Organize and update lead pipelines for transparency and team collaboration.

  12. Collaboration & Reporting

  13. Work closely with Clinic Directors to improve conversion quality and prepare for patient arrivals.

  14. Coordinate with the Marketing team on lead quality, campaign performance, and insights.

  15. Provide weekly reports on conversion rates, call volume, lead pipeline, and outcomes.

  16. Offline Events & Activation

The role also includes supporting the Marketing team as Akeso's on-ground representative during offline events.

Key Responsibilities:

  • Act as the frontline representative, engaging visitors with professionalism and warmth.
  • Capture leads from walk-ins, QR scans, conversations, and enquiries.
  • Follow up and convert event leads into clinic bookings using the same structured process as online leads.

Qualifications & Experience

  • Experience: 1+ years in sales, telemarketing, customer engagement, or event activation; healthcare/wellness experience is a plus.
  • Communication: Excellent verbal communication, active listening, and rapport-building skills.
  • English : Capable in speaking english on basic conversations
  • Sales Drive: Motivated, target-oriented, resilient, and comfortable with performance-based work.
  • Professionalism: Empathetic, trustworthy, and able to handle patient information sensitively.
  • Technical Skills: Familiar with CRM systems (HubSpot, Salesforce) and digital booking tools.
  • Event Experience (preferred): Prior involvement in offline events, brand activation, or community engagement.

Compensation

  • Competitive base salary based on experience.
  • Uncapped incentive/commission for each successfully booked new patient (including event-generated leads).

Send your CV to

  • Manager Acquisition Specialist

    2 days ago

    Jakarta, Jakarta, Indonesia HSBC Full time

    Some Careers Shine Brighter Than Others.If you're looking for a career that will help you stand out, join HSBC and Explore your next journey with usWealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their...

  • Manager Acquisition Specialist

    2 days ago

    Jakarta, Jakarta, Indonesia HSBC Full time

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and Explore your next journey with usWealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their...

  • Client Relations Specialist

    21 hours ago

    Jakarta, Jakarta, Indonesia Jenama by GR GLOBAL Full time

    Company DescriptionJenama by GR GLOBAL, originally established as Rashif Indonesia, has expanded into three key sectors: Food & Beverage, Education, and Wellness. The company collaborates with partners in the wellness industry, such as Calmo Medical and Bamed Clinic, and has introduced lifestyle endeavors including fashionable activewear for Indonesian...

  • Talent Acquisition Specialist

    20 hours ago

    Jakarta, Jakarta, Indonesia TechConnect Full time

    We're Hiring: Talent Acquisition SpecialistJakarta|2–3 Years Experience RequiredTechConnect Indonesia is looking for aTalent Acquisition Specialistwho sees recruitment as astructured, data-informed, and business-critical functionnot just transactional hiring.You'll work closely with hiring managers acrossTech, Digital, Finance, Energy, and Business...

  • Talent Acquisition Specialist

    21 hours ago

    Jakarta, Jakarta, Indonesia Xellar Full time

    Talent Acquisition Specialist – XellarLocation:Hybrid (Jakarta / Remote, Indonesia)Department:People & Culture / OperationsType:Full-timeAbout XellarXellar is awallet-as-a-service (WaaS)andembedded financecompany helping Web3 and fintech startups build faster, safer, and smarter financial experiences.Our products —Xellar Wallet,Xellar Vault, andXellar...

  • Talent Acquisition Specialist

    6 days ago

    Jakarta, Jakarta, Indonesia ToffeeDev Full time

    Job Description For Talent Acquisition Specialist At ToffeeDevManage end-to-end recruitment processes based on organizational needs.Source potential candidates through digital platforms and professional networks.Conduct CV screening, initial interviews, and coordinate interview schedules with Hiring Managers.Prepare and publish job postings in alignment with...

  • Senior Client Acquisition Executive

    21 hours ago

    Jakarta, Jakarta, Indonesia Innoxcell Asia-Pacific Summit Full time

    Senior Client Acquisition ExecutiveLocation:JakartaEmployment Type:Full-timeAbout CompanyWe are global B2B events and intelligence company specializing in executive roundtables, conferences, and bespoke business engagements. We connect industry leaders with enterprise decision-makers across APAC, EMEA, and North America.We are looking for aSenior Client...

  • Talent Acquisition Specialist

    7 days ago

    Jakarta, Jakarta, Indonesia Rite Konnection Staffing Full time

    Company Overview:At Boo, we're redefining how people connect—whether it's finding friends, partners, or simply kindred spirits who truly understand them. What started as a single app has grown into a portfolio of platforms tailored to different communities and needs, all driven by our mission to build empathy, understanding, and authentic connection. We're...

  • Senior Talent Acquisition Specialist

    21 hours ago

    Jakarta, Jakarta, Indonesia Cartrack SEA Full time

    Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Talent Acquisition Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation...

  • Head of Land Acquisition

    20 hours ago

    Jakarta, Jakarta, Indonesia Arbeit Group Full time

    Company DescriptionArbeit Group specializes in delivering client-focused solutions across IT, telecom, and staffing sectors. With a significant presence in Malaysia and expanding throughout the APAC region, we serve industries such as Telecom, IT, Automotive, and BFSI. Our services include IT infrastructure, digital transformation, system integration, cloud...