Application Operation Service Desk

Job Description Summary :Act as the frontline, single point of contact with the user community for application support by managing incidents and service requests through its lifecycle from initial contact to contact closure in accordance to the Service Level Agreement (SLA).Job Description :Receive and record incoming calls/emails/web request from end users...

As an Application Support Supervisor, you will lead and manage the application support team to ensure the smooth operation of business applications. You will act as the escalation point for complex technical issues, provide guidance to your team, and collaborate closely with developers and stakeholders to deliver excellent support services. A strong...

Job Desk:Handle and follow up on user access, verification requests, and application issues while ensuring SLA compliance.Provide technical support during system go-live, new store openings, or company events.Coordinate the application support team to ensure system readiness and effective user support.Develop and maintain operational documentation, manuals,...

DKI JakartaIT - APPLICATION SERVICESDecember, Job ObjectiveIT Application Support Supervisor is responsible to assist users in utilizing the Legacy application to ensure a seamless and efficient business process by securing data integrity, troubleshooting, testing, reporting, and providing support to the deployment and maintenance of legacy system. IT...

Responsibilities:Manage and lead a team of service desk professionals, including performance management, coaching, and training.Oversee the delivery of IT support services to internal users and external clients, ensuring high levels of customer satisfaction.Develop and implement service desk processes and procedures to optimize efficiency and customer...

What will you do:The Desk Collection Manager is responsible for managing the desk collection team and ensuring the efficient and effective management of collections from customers. The role involves monitoring performance, setting targets, and ensuring that team members adhere to company policies and procedures. The Desk Collection Manager must have...

Position: Desk Collection (Remote / Work From Home)Employment Type: Full-timeJob Description:Kami sedang mencari Desk Collection yang memiliki pengalaman dalam mengelola penagihan melalui komunikasi jarak jauh. Kandidat yang ideal adalah seseorang yang disiplin, komunikatif, dan memiliki motivasi kerja yang tinggi. Sistem kerja remote sehingga kandidat harus...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

We are looking for a Front Desk Officer to manage our front desk on a daily basis and to perform a variety of administrative, clerical tasks, and also guest relation (including serving / F&B). As a Front Desk Officer, you will be the first point of contact for our company. Our Front Desk Officer's duties include offering administrative support across the...

Desk CollectionQualifications:Minimum education: Senior High School (SMA/SMK) or equivalent. Bachelor's Degree is highly preferred.At least 6 months of working experience as a Desk Collection in banking, financial institutions, or P2P Lending (is a plus).Strong skills in communication, collection, negotiation, and customer data management.Familiar with...