IT Technical Support

About the roleJoin our IT Service Jakarta team as an IT Support L1 on a part-time basis. In this pivotal role, you will provide first-line technical support to our clients, ensuring their IT systems and applications are running smoothly. Based in Jakarta, you will be a crucial member of our IT support department, contributing to the overall success of the...

About the role Join our IT Service Jakarta team as an IT Support L1 on a part-time basis. In this pivotal role, you will provide first-line technical support to our clients, ensuring their IT systems and applications are running smoothly. Based in Jakarta, you will be a crucial member of our IT support department, contributing to the overall success of the...

Requirement :Bachelor's degree or above, majoring in Electrical engineering, Automation, electronic information, Mechatronics or related fields. More than 3 years of on-site installation, commissioning, testing or after-sales technical support experience for hardware products. Candidates with relevant industry experience in smart meters, charging piles,...

Responsibilities:Provide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field technician team.Prepare technical reports and maintain documentation.Qualifications:Minimum Diploma/Bachelor's degree in Computer...

IMPORTANT NOTE :This is a contract position under third party company (outsourcing)What we're looking forMinimum Bachelor's degree in Information Technology or other relevant majorMinimum 2 years of experience managing Office 365Minimum 3 years of experience as endpoint technical supportOn hand experience of basic IT infrastructure (networks, operating...

Peluang KarirPT Sirius Digital Solusindo sedang mencari kandidat energik dan berorientasi pada solusi untuk bergabung dengan tim Technical Support kami di Jakarta. Sebagai Technical Support, Anda akan menjadi titik kontak utama bagi pelanggan kami dan bertanggung jawab memecahkan masalah teknis, meningkatkan pengalaman pengguna, dan memastikan kepuasan...

About the RoleWe are looking for an Technical Support Manager to oversee day-to-day operational activities, ensure service excellence, and lead a high-performing technical team. This role plays a key part in ensuring operational efficiency, managing technical incidents, and supporting continuous improvement across systems and productsKey...

Job DescriptionProvide technical troubleshooting support both remotely and onsite.Analyze technical issues and perform proper escalation to the Specialist Team when required.Support system implementation and Proof of Concept (POC) activities.Ensure timely incident resolution and maintain service quality standards.Work under a shift system, including:Morning...

Responsibilities:Handle daily technical issues related to internal applications and operational systems.Analyze and troubleshoot application, database, and business process errors.Execute SQL queries for data checks and issue investigation.Collaborate with Product, IT, and Operations teams to resolve tickets efficiently.Maintain and update technical...

Provide first- and second-level technical support to customers via phone, email, or on-site as required.Diagnose, troubleshoot, and resolve hardware, software, and system-related issues in a timely manner.Support product installation, configuration, testing, and commissioning at customer sites.Collaborate closely with Sales, Engineering, and Operations teams...