Technical Support Engineer

16 hours ago


Jakarta, Jakarta, Indonesia PT Citra Multi Services Full time
Job Description
  • Provide technical troubleshooting support both remotely and onsite.
  • Analyze technical issues and perform proper escalation to the Specialist Team when required.
  • Support system implementation and Proof of Concept (POC) activities.
  • Ensure timely incident resolution and maintain service quality standards.
  • Work under a shift system, including:

  • Morning Shift: 08:00 – 17:00 WIB

  • Evening Shift: 15:00 – 24:00 WIB

Job Requirements
  • Basic understanding of IT infrastructure, systems, or technical support operations.
  • Strong analytical and problem-solving skills.
  • Good communication skills and ability to work effectively in a team.
  • Willing to work in shift schedules and provide onsite support when required.
  • Experience in technical support or IT operations is an advantage.


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