Technical Support Engineer
16 hours ago
- Provide technical troubleshooting support both remotely and onsite.
- Analyze technical issues and perform proper escalation to the Specialist Team when required.
- Support system implementation and Proof of Concept (POC) activities.
- Ensure timely incident resolution and maintain service quality standards.
Work under a shift system, including:
Morning Shift: 08:00 – 17:00 WIB
- Evening Shift: 15:00 – 24:00 WIB
Job Requirements
- Basic understanding of IT infrastructure, systems, or technical support operations.
- Strong analytical and problem-solving skills.
- Good communication skills and ability to work effectively in a team.
- Willing to work in shift schedules and provide onsite support when required.
- Experience in technical support or IT operations is an advantage.
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