Customer Service Officer

THE ROLE :Provide exceptional customer service to the group Large/Advanced customers by offering support tailored to meet the unique needs and expectations according to Advanced Treatment Level in line with Group SLA.JOB RESPONSIBILITIES :a. Case ManagementCase Ownership, Ensure all customer queries (received via all channels) are responded within agreed SLA...

Job DescriptionAs a Customer Service Officer, you will be on the front line of customer interaction. Your main responsibilities include responding to inquiries, handling complaints, and ensuring every customer has a positive experience while using our products and services.Key Responsibilities :Handle customer inquiries via chat, email, or phone in a prompt...

Customer Service / Project Admin on Finance System DevelopmentWe are one of professional IT consulting services company, with a vast network of offices and professionals across Hong Kong, China, UK, Taiwan, Singapore and Malaysia.  Now, recruiting Customer Service / Project Admin on Indonesia development.Responsibilities:Provide customer service during...

Key Responsibilities:Greet and assist walk-in customers in a professional and courteous mannerHandle service inquiries and provide accurate information regarding service processesCoordinate with technicians to ensure timely service updates and customer satisfactionPerform daily administrative duties including data entry, filing, and document...

Responsibilities:Monitor and ensure all Customer Service & Complaint Management activities run efficiently and in compliance with SOPs.Deliver excellent service to customers and handle their requests effectively.Conduct regular sampling checks on the team's completed tasks to ensure accuracy and quality.Manage and oversee day-to-day operations within the...

KualifikasiPendidikan terakhir minimal SMA / SMK SederajatBerpengalaman sebagai Customer Service mimimal 1 tahunBertanggung jawabn, jujur, teliti & dapat berkomunikasi dengan baikMampu mengoperasikan Microsoft OfficeBersedia bekerja dengan jadwal shift timeMampu bekerja sendiri & team dengan baikTerbiasa melayani & menangani keluhan CustomerJobdescMenangani...

Runchise is a technology company that specializes in developing solutions for the Food and Beverage industry. Our products are designed to increase restaurant profitability and success. We offer solutions for various restaurant business models, including franchises, partnerships, and multi-outlets. Our commitment is to provide the best technology solutions...

Job Descriptions:Assisting the sales team with the preparation of offers, customer data analysis, and smooth sales activities.Supporting smooth operations in various divisions (export-import, port agency, liner agency) and ensure the completeness of operational documents.Communicate with clients/customers, vendors, principals, vendors and stakeholders...

About the role As a Customer Service representative at PT Mastro Luxe Indonesia, you will be the first point of contact for our valued customers, providing excellent support and service. Working in a dynamic, fast-paced environment, you will play a crucial role in ensuring customer satisfaction and building long-lasting relationships. This full-time role is...

We're looking for a passionate and detail-oriented professional to join our team as aTicketing & Reservation Officer.In this role, you'll handle flight bookings, issue tickets, and provide top-notch service to our clients. You'll assist passengers with reservations, manage booking changes, and ensure every transaction runs smoothly, all while maintaining...