Operations Officer

We're hiring Operations Officer - Coliving[Company Introduction]Daewoong Bio Indonesia, a part of Daewoong Group, is a fast-growing and innovative player in the hospitality industry. We are currently entering an exciting phase of expansion, preparing to launch several groundbreaking projects including BLive Co-Living, BWork Uluwatu Coworking Space, BVilla, BFriends K-Wellness Hub, Alam Kulkul Resort and Munduk Wellness Resort & Smart Farm. To ensure the successful launch and smooth operation of these major developments, we are seeking dedicated and skilled professionals to join our growing team.[Core Value]"Your growth is Daewoong Group's goal"Daewoong Group prioritizes the growth of its employees and provides an environment where they can work autonomously and immersively.Regardless of years of service/gender/nationality, we evaluate fairly/objectively/transparently based on their capabilities and performance and compensate reasonably to create a company where employees are the owners.We believe that our work is meaningful only when the growth of our employees can lead to the growth of our customers and society (WIN-WIN-WIN).We are waiting for your challenge to grow with Daewoong Group, where you have every opportunity to grow.Position overview : As part of the BLive Co-Living Operations Team, you will be the key person ensuring that every resident experiences a seamless, connected, and comfortable stay. Rather than traditional hotel front desk tasks, this role focuses on guest engagement, community, and smooth behind-the-scenes coordination.You'll be their supporters throughout the property and you stay closely with the guest all around the experience —delivering the feeling of freedom and connection that aligns the BLive's philosophy and help guests to feel like home.Key responsibilities:Customer Satisfaction - maintain high level customer oriented mindset and actions.Operational Coordination - ensure daily end to end operations process running smoothly and solve issues found on the ground promptlyHandle billings - collect, archives and process all billing inquiries such as invoices, term payment, etcCoordinate with related department(Housekeeping, Engineering, Restaurants, etc.)Administration - ensuring accurate and up-to-date administrative matters related to daily operations, and reporting periodically during the processJob requirements:Open to entry-level but prefer at least one prior experience in hospitality industry.Proficiency in English(both written and verbal)Strong communication and interpersonal skillsComfortable with computers and online management toolsGenuine intrest in welcoming peope and community oriented workRecruitment Details:ㆍ Application > Aptitude Test > 1st Interview > 2nd Interview > Compensation Negotiation > Final OnboardingOur Commitment at Daewoong:[Top Treatment & Performance-based Incentive]Top-tier salary structurePerformance-based incentive system : Rewards based on achievements, with promotions tied to skills and competencies.[A Growth Platform for Your Career Growth]Exposure to production management across all phasesOperational excellence in site selection, monitoring, and executing the programsHands-on knowledge of quality systems including SOP governance, audits, and inspectionsA clear career pathway in production department[Opportunity for Global Stage Experience]Korea trip support for top performersProvision of opportunities to work in Korea for outstanding talentsGreat Workplace, Daewoong Group:Daewoong Group is a major global healthcare leader from Korea, operating in diverse fields including pharmaceuticals, biotechnology, medical devices, and health supplements. With a presence in over 100 countries and a network of 8 branches across Asia and the US, Daewoong drives innovation through 5 worldwide R&D centers and partners with more than 100 companies globally.In Indonesia, Daewoong employs over 360 talented professionals working across multiple locations including Jakarta, Bali, Bekasi, and Surabaya. We are committed to expanding our business further while considering Indonesia a trusted partner growing together. Daewoong actively invests in talent development and contributes to local communities through various CSR initiatives focused on education, health, and social welfare.By joining Daewoong, you become part of a company with the scale, vision, and resources to empower your career and make a global impact in healthcare.Why Daewoong?Daewoong is a global healthcare leader founded in 1945, with operations in 100+ countries, 8 overseas branches, 5 R&D centers, and 4,500+ employees worldwide. In Indonesia, we employ over 360 professionals across Jakarta, Bali, Bekasi, and Surabaya.We've been recognized as:Best Workplace in Asia (2023)Best Workplace in Korea (2022)Outstanding Foreign Investment Company – Indonesian Government (2022)Women-Friendly Culture & Diversity Management Award (2022)Global Pharmaceutical R&D Innovation Award (2021)Best Innovation in Biotechnology – Metro TV (2025)Here, your talent is trusted, your growth is accelerated, and your impact is global.