Commercial Support

6 days ago

Cikande Banten, Indonesia PT Lancang kuning Pusaka (BLKP) Full time 4,000,000 - 8,000,000 per year

Gambaran Umum Pekerjaan

Kami di PT. Bumi Lancang Kuning Pusaka (BLKP) sedang mencari Commercial Support yang berpengalaman untuk bergabung dengan tim kami di Cikande, Banten. Dalam peran ini, Anda akan menjadi inti dari dukungan operasional komersial perusahaan, memastikan kelancaran proses bisnis dan memberikan pengalaman pelanggan yang luar biasa.

Tanggung Jawab Utama

  1. Memberikan feedback atas kebutuhan seluruh mitra kerja terutama tim Commercial (Sales & Admin).
  2. Berkoordinasi dengan tim Procurement terkait info bahan baku.
  3. Berkoordinasi dengan tim Comercial Support NLI cabang & tim AR terkait sales contract, KSO, Invoice, Faktur pajak & Pembayaran
  4. Memproses dan melacak pesanan pelanggan, permintaan, dan keluhan secara efisien.
  5. Menyediakan dukungan administratif untuk tim penjualan dan pemasaran, termasuk pengelolaan jadwal, perjalanan, dan penagihan.
  6. Memelihara dan memperbarui database pelanggan, memastikan informasi akurat dan terkini.
  7. Berkoordinasi dengan tim operasional lainnya untuk memastikan pengiriman produk/layanan yang tepat waktu dan memuaskan.

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

  1. Minimal 1 tahun pengalaman dalam peran administrasi komersial atau layanan pelanggan.
  2. Kemampuan komunikasi yang sangat baik, tertulis dan lisan, dalam Bahasa Indonesia dan Inggris.
  3. Kemampuan multitasking dan bekerja dengan cekatan dalam lingkungan yang sibuk.
  4. Teliti dan berorientasi pada detail dengan kemampuan pemecahan masalah yang kuat.
  5. Berpengalaman menggunakan perangkat lunak dan sistem administrasi bisnis, seperti CRM dan spreadsheet.
  6. Pemahaman tentang praktik terbaik dalam layanan pelanggan dan fokus pada kepuasan pelanggan.

Manfaat Utama Perusahaan

  1. Gaji kompetitif dan tunjangan menarik, termasuk asuransi kesehatan, cuti tahunan, dan tunjangan lainnya.
  2. Lingkungan kerja yang dinamis dan kolaboratif, mendukung pertumbuhan profesional.
  3. Kesempatan untuk mengembangkan keterampilan dan memajukan karier dalam perusahaan yang sedang berkembang.
  4. Budaya perusahaan yang mendukung keseimbangan kehidupan kerja.

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