Restaurant Manager
2 days ago
One of Bali's trendiest Canggu venues is looking for a Restaurant Manager to join their team immediately.
The ideal candidate will oversee daily operations to ensure a high-quality dining experience, efficient workflow, and strong financial performance. This role involves managing staff, optimising service standards, controlling costs, and ensuring compliance with health and safety regulations.
Requirement :
- Open for local and expat candidates.
- Proven experience in restaurant or hospitality management.
- Strong leadership skills with the ability to motivate, train, and supervise diverse teams.
- Excellent communication abilities, both verbal and written, to coordinate effectively with staff, guests, and management.
- Solid knowledge of food safety standards, hygiene protocols, and regulatory compliance.
- Ability to maintain performance in a fast-paced, guest-focused environment.
- Proficiency in POS systems, inventory management, and basic financial reporting (sales reports, daily cash reconciliation, cost control).
- Strong problem-solving skills with a proactive and solution-oriented mindset.
- Exceptional customer service skills, with the ability to handle escalations and ensure an outstanding guest experience.
- Strong organisational and multitasking abilities to manage daily operations smoothly.
- Flexibility to work evenings, weekends, and holidays as required by operational needs.
- Familiarity with staff scheduling, SOP implementation, and operational workflow planning is an advantage.
- Basic understanding of marketing initiatives, such as promotions, events, or social media coordination, is a plus.
Responsibilities :
- Oversee daily restaurant operations, ensuring smooth and consistent service.
- Maintain cleanliness, organisation, and readiness of all dining and kitchen areas.
- Monitor food quality, presentation, and portion consistency.
- Manage inventory, conduct stock checks, and coordinate ordering with suppliers.
- Recruit, interview, hire, and onboard new staff members.
- Create and manage staff schedules to meet business needs.
- Train employees in service standards, food handling, and safety procedures.
- Conduct performance reviews and provide coaching to improve skills and morale.
- Ensure exceptional guest satisfaction by addressing concerns promptly.
- Manage guest complaints professionally and resolve issues effectively.
- Maintain a welcoming atmosphere and uphold the restaurant's brand standards.
- Monitor daily sales, labour costs, and food cost percentages.
- Prepare and analyse financial reports (P&L, budgets, forecasts).
- Implement strategies to increase revenue and control expenses.
- Ensure accurate cash handling and POS system procedures.
- Ensure compliance with health, safety, sanitation, and licensing regulations.
- Conduct regular safety audits and staff training.
- Keep up-to-date with local food service laws and industry best practices.
Benefits:
Competitive salary according to experience
BPJS
Kitas for expat
Health insurance
Job Type: Full-time
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