Restaurant Supervisor

Position Overview:

Restaurant (Taani) Supervisor is responsible for overseeing all aspects of the restaurant operations, ensuring the delivery of high-quality products and exceptional customer service. This role requires strong leadership skills, a deep understanding of food service operations, and the ability to collaborate effectively with multiple departments. The Supervisor will play a key role in menu development, inventory management, and team leadership, contributing to the overall success of our establishment.

Key Responsibilities:

Menu Development and Innovation:

• Collaborate closely with the Sous Chef to conceptualize, develop, and implement new menu items that reflect seasonal availability and customer preferences.
• Analyze food product performance to optimize menu offerings, including the strategic removal of low-selling items to enhance profitability.

Financial Oversight:

• Manage all aspects of menu pricing, cost determination, and food presentation, ensuring alignment with budgetary goals and financial objectives in collaboration with the accounting department.
• Generate detailed reports on sales performance, pre-orders, and operational challenges, presenting findings and recommendations to the management team.

Supply Chain Management:

• Coordinate with the purchasing department to oversee the procurement process, including pre-orders and sourcing of food ingredients.
• Explore and evaluate new vendor partnerships and consignment opportunities to enhance product quality and variety.

Team Leadership and Development:

• Lead, mentor, and motivate the cafe and farm stand team, fostering a positive work environment that encourages collaboration and high performance.
• Ensure compliance with established Standard Operating Procedures (SOPs) and regularly review and update these procedures to reflect best practices in operations.

Operational Excellence:

• Oversee daily operations at the Taani Restaurant, coordinating team activities to ensure smooth service delivery and adherence to operational standards.
• Address and resolve complex customer service issues effectively, ensuring a positive experience for all patrons.

Sales and Revenue Management:

• Monitor and analyze sales trends in collaboration with the Operations Manager, developing strategies to manage fluctuations and enhance revenue generation.
• Develop promotional strategies to drive sales and customer engagement.

Inventory Control and Compliance:

• Conduct regular inventory inspections to ensure adherence to health regulations and standards, preventing food contamination and maintaining product quality.
• Implement effective inventory management practices to minimize waste and optimize stock levels.

Staff Scheduling and Management:

• Collaborate with the Sous Chef to create and manage staff schedules that ensure adequate coverage and efficient service during peak and off-peak hours.
• Conduct performance evaluations and provide constructive feedback to team members to promote professional growth.

Facility Maintenance and Hygiene Standards:

• Ensure the cleanliness and organization of the Taani Restaurant and surrounding areas, adhering to all health and safety regulations.
• Implement and monitor cleaning schedules and maintenance protocols to provide a safe and inviting environment for customers.

Qualifications:

• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in a supervisory role within a food service or retail environment.
• Strong knowledge of food safety regulations and best practices in food handling and sanitation.
• Proven leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication, interpersonal, and customer service skills.
• Proficient in financial management and reporting, with strong analytical skills to interpret sales data.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Passion for local food systems and community engagement is a plus.