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Intern – Technical Consultant Support

2 weeks ago

Jakarta, Jakarta, Indonesia IFT Group Full time

 

We're #Hiring Technical Consultant Support Intern at IFT Group

IFT Group is a leading technology and digital solutions company focused on driving business transformation through innovation.

If you love transforming business needs into impactful solutions and working closely with cross-functional teams, we'd love to meet you.

What You'll Do:

  1. Identify, troubleshoot, and resolve issues promptly and accurately to deliver effective and reliable solutions.
  2. Provide comprehensive support—both technical and non-technical—to customers with professionalism and accountability.
  3. Maintain clear, respectful, and credible communication with customers to ensure satisfaction and timely follow-up.
  4. Work collaboratively with internal teams to drive successful issue resolution and ensure seamless service operations.
  5. Contribute as part of the Genesys Technical Consultant focus area.

What We're Looking For:

  1. Fresh graduate or f
    inal-year university student with no scheduled classes majoring 
    in Information Technology, Computer Engineering, Information Systems, Computer Science, or a related field
  2. At least 1 year of hands-on experience or internship in programming
    (developers)
  3. Familiarity with JavaScript, TypeScript, and Laravel, particularly for backend development.
  4. Solid understanding of HTTP/HTTPS, REST, WebSocket, and API protocol standards.
  5. Strong foundation in Object-Oriented Programming (OOP) and basic algorithms.
  6. Skilled in using version control systems.
  7. Basic knowledge of database systems and data structures.
  8. Exceptional communication, interpersonal, and problem-solving abilities.
  9. English proficiency (active or passive).
  10. Possesses a personal laptop for daily tasks.

Apply now through the link below:

At IFT Group, we believe that technology and people grow stronger together. Join IFT Group and be part of a professional team that delivers impactful technology solutions for our clients