Sales & Owner Relation Executive

2 weeks ago

Kabupaten Badung, Bali, Indonesia Pertama Property Management Full time

Responsibilities :

  • Take over qualified property management leads and manage through closing phase
  • Build and maintain strong relationships with real estate agents and business partners
  • Prepare, analyse, and fully understand ROI projections and performance estimates
  • Clearly explain ROI calculations and assumptions to prospective owners
  • Meet prospective owners and conduct structured property visits and assessments
  • Drive new properties' onboarding process and ensure timelines are respected
  • Coordinate closely with Legal, Purchasing, Accounting, Operations and Revenue teams
  • Ensure contracts, documentation, and system setups are completed on time
  • Act as main point of contact for assigned owners, building trust-based relationships
  • Coordinate all owner requests and follow-ups with the internal teams
  • Ensure owners receive regular updates on property performance and happenings
  • Present monthly financial reports to owners, addressing questions as needed
  • Monitor owner satisfaction, identify early risks, and act proactively to support retention
  • Coordinate property termination processes professionally with other departments
  • Maintain a high level of professionalism for all owners, partners, and any interactions
  • Collaborate with the Sales department and support the Sales Manager with daily tasks

Skill & Qualifications :

  • Background in real estate or villa management with good knowledge of Bali market
  • Mentally strong and resilient person, able to handle pressure and difficult situations
  • Confident and assertive, able to set boundaries and say no when required
  • Strong commercial mindset with solid sales and negotiation skills
  • Excellent client relationship and conflict management skills
  • Able to fully understand, adopt, and consistently apply company processes
  • Highly organised, fast, and able to multitask efficiently
  • Strong follow-up and coordination skills, with good logic and prioritisation
  • Flexible and mobile, comfortable with frequent meetings and site visits around Bali
  • Perfect professional appearance and behaviour at all times
  • Fully fluent in English; and French speaking is a strong plus
  • Proficient in Microsoft Office (Word, Excel, PowerPoint presentations)

Job Type: Full-time

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