Customer Relationship Manager

7 days ago

Denpasar, Bali, Indonesia CV Cahaya Boga Utama Full time 7,500,000 - 180,000,000 per year

Tanggung Jawab Utama

  • Menjalin dan memelihara hubungan yang erat dengan pelanggan kunci untuk memahami kebutuhan mereka secara mendalam.
  • Mengembangkan dan mengimplementasikan strategi akun untuk meningkatkan kepuasan dan retensi pelanggan.
  • Menjadi titik kontak utama bagi pelanggan, menangani pertanyaan, keluhan, dan memastikan masalah terselesaikan dengan efisien.
  • Menganalisis data dan tren pasar untuk mengidentifikasi peluang pertumbuhan dan merumuskan rekomendasi strategis.
  • Berkolaborasi dengan tim lintas fungsi untuk menyediakan solusi yang disesuaikan dengan pelanggan.
  • Mempertahankan pengetahuan yang komprehensif tentang produk, layanan, dan tren industri kami.
  • Mencapai dan melampaui target penjualan dan kepuasan pelanggan yang ditetapkan.

Kualifikasi

  • Usia min. 27 tahun
  • Pendidikan minimal S1 di bidang Manajemen, Marketing, Matematika atau bidang terkait.
  • Pengalaman minimal 2–3 tahun sebagai account executive/sales supervisor di industri FMCG, khususnya distribusi makanan dan minuman.
  • Memiliki kemampuan analisa yang kuat dan berpikir kritis berbasis data.
  • Memahami strategi pengembangan akun dan manajemen pelanggan.
  • Mampu menganalisis data penjualan dan merancang strategi pengembangan akun.
  • Memiliki jiwa kepemimpinan dan mampu membimbing tim.
  • Komunikatif, persuasif, dan berorientasi pada target.
  • Menguasai Microsoft Office (terutama )Microsoft Excel.
  • Memiliki pemahaman tentang proses bisnis distribusi menjadi nilai tambah.

Penempatan Denpasar Barat, Bali

Jenis Pekerjaan: Penuh Waktu

  • Customer Relationship Management Manager

    5 days ago

    Denpasar, Bali, Indonesia Atambah Full time 600,000 - 1,200,000 per year

    TheCRM Manageris responsible for developing and implementing customer relationship strategies to strengthen engagement, retention, and lifetime value across all Atambah channels. This role focuses on understanding customer behavior, designing personalized communication journeys, and leveraging data to enhance customer experience. Working closely with the...

  • SME Relationship Manager

    6 days ago

    Denpasar, Bali, Indonesia Funding Societies | Modalku Group Full time $40,000 - $60,000 per year

    Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and...

  • SME Relationship Manager

    3 days ago

    Denpasar, Bali, Indonesia Funding Societies | Modalku Group Full time $1,000,000 - $2,000,000 per year

    Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and...

  • Relationship Manager

    1 day ago

    Denpasar, Bali, Indonesia PT Bank Rakyat Indonesia (Persero) Tbk Full time

    Job Vacancy Alert: Kesempatan Berkarier di BRI melalui BRILiaN Banking Associate Program (BBAP)BRI kembali membuka lowongan kerja BBAP bagi talenta terbaik di wilayah Regional Office Denpasar. Melalui program ini, kamu berkesempatan untuk berkontribusi nyata sebagai Junior Associate Mantri dan Relationship Manager Funding & Transactions (RM FT) dan menjadi...

  • Customer Experience Specialist

    7 days ago

    Denpasar, Bali, Indonesia Farmacare Full time $30,000 - $50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Experience Specialist based in Denpasar. The responsibilities include providing exceptional customer support, addressing customer queries, and resolving issues efficiently to ensure a positive customer experience. The role also involves...

  • Customer Support

    3 days ago

    Denpasar, Bali, Indonesia PT. U & I Holidays Indonesia Full time 33,600,000 - 36,000,000 per year

    PT. U & I Holidays Indonesia sedang membuka lowongan untuk posisi Penuh waktu Customer Support di Pemogan, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelDiperlukan 1 tahun pengalaman kerja yang relevan untuk posisi iniGaji yang diinginkan: Rp2,800,000 - Rp3,000,000 per bulanU & I Holidays is a...

  • Customer Experience

    5 days ago

    Denpasar, Bali, Indonesia Farmacare Full time $40,000 - $60,000 per year

    ResponsibilitiesBuild and maintain strong relationships with Farmacare customers and potential customersRespond promptly to inquiries and complaints from customersAssist users in resolving issues, both technical and non-technicalProvide education through training sessions or tutorials to customersIdentify and analyze the needs of customersIdentify...

  • Customer Service Agent

    6 days ago

    Denpasar, Bali, Indonesia Vina Group Full time 2,520,000 - 3,780,000 per year

    Job descriptionHandle customer inquiries via chat/email in English and Simplified Chinese.Identify customer needs, provide accurate information, and ensure quick resolutions.Track and manage support cases using internal systems.Handle complaints, follow up to ensure satisfaction, and maintain service quality.Build positive relationships with players through...

  • Account Manager

    5 days ago

    Denpasar, Bali, Indonesia PT Aplikanusa Lintasarta Full time 9,000,000 - 12,000,000 per year

    Lintasarta is a leading Indonesian telecommunications and IT solutions provider, specializing in business-to-business (B2B) services. Founded in 1988, the company offers a wide range of services, including data communication, networking, cloud computing, and managed services. Lintasarta primarily focuses on providing end-to-end solutions for enterprises,...

  • Sales Manager

    5 days ago

    Denpasar, Bali, Indonesia Marriott International Full time 6,000,000 - 12,000,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationRenaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1, Ungasan, Bali, Bali, Indonesia, 80361ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is...