Customer Relation Officer

23 hours ago

Jakarta Metropolitan Area, Indonesia PT Victory International (Cabang Jakarta Sudirman) Full time

Role Description

This is a full-time on-site role for a Customer Relation Officer located in the Jakarta Metropolitan Area. The Customer Relation Officer will be responsible for maintaining and improving client relationships, ensuring customer satisfaction, providing customer support, and handling client inquiries effectively. The role involves identifying customer needs, resolving complaints, and actively contributing to improving customer experience.

Qualifications

  • Strong interpersonal skills and the ability to build and maintain positive relationships with clients
  • Proficiency in ensuring customer satisfaction and resolving client issues
  • Analytical skills for understanding client needs and creating effective solutions
  • Experience with customer support and client relations is essential
  • Effective communication and problem-solving skills
  • Ability to work collaboratively in a team-oriented environment
  • Previous experience in a customer service or customer relations role is an advantage
  • Bachelor's degree in Business Administration, Communications, or a related field is preferred

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