Head of Operation

4 days ago

Bandung, West Java, Indonesia Private Advertiser Full time 1,200,000 - 3,000,000 per year
Education & Experience
  • Bachelor's Degree in Management, Marketing, or related field.
  • Minimum 8–10 years of experience in retail operations, with at least 3–5 years in a managerial or head-level position.
  • Proven experience managing multi-store operations on a national or regional scale.
  • Strong knowledge in P&L management, business strategy, and store expansion planning.

Key Responsibilities

  1. Develop and execute operational and collaborative strategies to achieve sales and business growth targets.
  2. Ensure effective and efficient store operations management across all branches.
  3. Implement strategic initiatives in inventory, warehouse, and distribution management.
  4. Strengthen sales and profitability alignment through effective P&L and performance management.
  5. Build and maintain standardized operational systems across business units.
  6. Design and execute customer engagement strategies aligned with company goals.
  7. Collaborate cross-functionally to support business expansion and new initiatives.
Skills & Competencies
  • Strong leadership and people management skills.
  • Excellent networking abilities across various communities and generations.
  • Analytical thinking and data-driven decision-making.
  • Deep understanding of customer journey and retail excellence.
  • Outstanding communication and negotiation skills.
  • Adaptive to market changes and evolving retail trends (online & offline integration).
  • Proficient in sales analytics tools, POS systems, and KPI dashboards.

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