Service Quality Monitoring Admin

1 week ago


Jakarta, Indonesia Satu Dental Group Full time

**Deskripsi Pekerjaan**:

- Memonitor semua chat yang masuk : chat yang belum terbalas, melakukan _Quality Control_ terkait cara membalas setiap agent
- Memonitor dan merekap adanya komplain yang masuk
- Memeriksa update detail data pasien (Nama, _Labelling, Purpose_)
- Membuat laporan chat harian (_Average_ _reply time_, jumlah chat yang terbalas)

**Kualifikasi**:

- Min. SMU sedrajat semua jurusan
- Pengalaman sebagai QC Customer Services min. 2 tahun
- Customer oriented
- Bersedia ditempatkan di Muara Karang, Jakarta Utara

**Salary**: Rp4,000,000 - Rp5,000,000 per month



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