Patient Experience Partner

Job DescriptionThe Patient Experience Department Head will play a crucial role in developing and implementing comprehensive strategies to enhance patient satisfaction at BMHS (Bundamedik Healthcare System).This senior-level position requires a seasoned professional with experience in customer experience management, patient engagement, and service recovery....

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BMHS (Bundamedik Healthcare System)Corporate Talent Acquisition @ BMHS | Certified HR ProfessionalJob Description:Develop and implement comprehensive patient experience strategies aligned with organizational goals.Identify areas for improvement in patient...

**ROLE SUMMARY**: **As a critical part of Pfizer’s purpose to create breakthroughs that change patients’ lives, the P&HX Lead should have a deep appreciation for the relationship between business and customer experience with a thorough understanding of customer insight, CX and UX best practices, and digital transformation informed by a deep understanding...

Providing the best service and explanation of customer needs for hospital products and facilities so that patients/patient families can make the best decisions regarding the health facilities and services they will undergo. - Builds relationships with patients, families and staff to create an environment where patient experience and satisfaction is...

Role OverviewWe are seeking a highly experienced Hospitality and Patient Satisfaction Expert to join our team at BMHS (Bundamedik Healthcare System). This is an exciting opportunity to make a meaningful impact on patient satisfaction and drive business growth.The successful candidate will have a strong background in customer experience management, with...

Job Responsibilities:The major function of this position is to manage and address patient or customer complaints, particularly those related to health issues.Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.Coordinating with healthcare professionals and...

**ROLE SUMMARY** The MAS Patient Care role is an externally facing role and engaging directly with patients and patient advocacy organisations to generate insights and map the patient journey across Pfizer’s therapeutic areas of Oncology and Rare Disease. The role also aims to work with patients to facilitate co-create educational and awareness materials...

**About MEDvidi** MEDvidi is a leading tele mental health provider delivering comprehensive online mental health services through a network of licensed professionals. We specialize in treating ADHD, anxiety, depression, stress, OCD, and insomnia, offering accessible and cost-effective virtual care solutions. With a global workforce of 150+ professionals,...

Job Title:Patient Relations SpecialistAbout the Role:We are seeking an experienced Patient Relations Specialist to join our team at PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP). As a key member of our hospital management team, you will be responsible for managing and addressing patient complaints in a professional and efficient manner.Main...

**Job Description**: - Position is located in Grand Island, NE. Seeking a full time Patient Representative who is committed to world-class customer service, in a Medical Clinic setting. Being the front-line for patients when visiting the clinic, this position will be responsible for: - Timely, courteous, and accurate collection of patient information to...

**Join MEDvidi Health as a Patient Support Specialist** Are you passionate about making a difference in the lives of others? At MEDvidi Health, we are revolutionizing access to mental health care through our innovative telehealth platform. We are looking for a Patient Support Specialist to be the compassionate first point of contact for individuals seeking...

**Join MEDvidi Health as a Patient Support Specialist** Are you passionate about making a difference in the lives of others? At MEDvidi Health, we are revolutionizing access to mental health care through our innovative telehealth platform. We are looking for a Patient Support Specialist to be the compassionate first point of contact for individuals seeking...

**Job Description Role**: Head of Partner Experience **Location**: Jakarta **Reports To**: Head of Operations (who is based in Singapore) Our client delivers a simple software and service, yield management solution, for independent hotels. Founded by veterans in the travel industry in 2016, we are the indisputable primary partner to hoteliers in driving...

Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...

Job Description :Managing and addressing patient or customer complaints, particularly those related to health issues.Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.Coordinating with healthcare professionals and departments to ensure that any...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

CX & Opex Manager is responsible for ensuring exceptional patient experiences at every touchpoint within the dental clinic. This role focuses on patient satisfaction, process improvement, and overall service excellence. This role will oversee front-desk operations, patient communications, feedback management, and service quality to create a welcoming and...

**Country Finance Business Partner** **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical...

**About the role**: As a People Experience Partner Intern, you will support the daily task of the PEP team in connecting with stakeholders or employees and enhance the overall employee lifecycle. You will work collaboratively across teams and support the development of new initiatives and programs. **Responsibilities**: - Assist operational support for...

**ROLE SUMMARY** **HSP is a non-sales commercial role, provides a holistic support to improve the experience of patients taking Pfizer medicines and creating better customer experience such as educational & scientific content and services to HCPs, Hospitals and medical association in outside of Jakarta where health literary infrastructure, access, clinical...