Regional Consumer Engagement Manager
2 weeks ago
**About the Role**
If you’re looking to be a part of a dynamic, highly-analytical team and an opportunity to hone your strategic thinking and creativity skills, look no further. As our Regional Consumer Engagement Manager, you will be handed the reins in hacking consumer growth for one of Gojek's main regions in Indonesia. You will oversee marketing both offline (visibility and partnership) and online (digital and persona campaigns), combining deep consumer understanding, data analytics, and project management. Working closely with Regional CE Head and Business Analyst, you will get to drive the innovation process in removing daily frictions for our consumers’ lives. The cherry on top: you’ll get to be a part of a team that works to deliver real social impact to our consumers, merchant partners, and driver partners through the products and services we provide.
**What You Will Do**:
- Responsible for driving consumer engagement focus areas in terms of Partnership, Visibility, digital and persona campaign in which will deliver POI domination, POS merchants branding, standard package that will deliver District target completed orders and active users
- Create consumer engagement strategy and plan according to local insight, merchants branding & POI domination and HQ driven initiative amplifications for the region
- Overseeing completed order transaction and MTU achievement vs target in regular basis, immediate actions to fill the gap if any
- Manage regional/local insight generation for idea creation, translating into key actionable initiatives to build relevance with local residences
**What You Will Need**:
- At least 5 years of working experience in marketing
- Solid experience in handling ATL, BTL and Digital marketing
- Strong analytical, problem solving, and structured thinking capabilities
- Able to generate qualitative and quantitative insights from various data sources
- Able to transfer knowledge and mentor more junior team members
- Able to easily adapt to change, be flexible, and work with ambiguity
- Possess strong prioritization, organization and time management skills
- Excellent communication skills, with demonstrated interpersonal flexibility and team management skills
**About the Team
Our Regional Consumer Engagement team, a subsidiary of the Regional Growth team, has 5 members based in East Indonesia. Working alongside the Business Analytics, Sales, and Operations Team, we oversee the process for identifying and taking action on growth opportunities, including consumer insights and digital experimentation. For instance, should you have a question about any of our loyalty programs for our users, we are your people Currently, our team has been busy working on mapping consumers with the most potential growth opportunities, which will help Gojek create consumer programs that are more effective and efficient.
We are a tight-knit group made up of avid readers, amateur gamers, coffee connoisseurs, and (guilty) reality show watchers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company
**About Gojek**
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
**About GoTo Financial**
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education statu
-
Regional Consumer Engagement Associate
4 days ago
Jakarta, Indonesia GO-JEK Full time**About the Role** They say no man is an island - a notion that holds particularly true for this role. As our Regional CE Associate (Mall Partnership), you’ll be an instrumental cog in the Jabodetabek Consumer Engagement team) wheel of Gojek that directly impacts the company’s (brand awareness and activation). Collaborating with the marketing and...
-
Area Consumer Engagement Associate
4 weeks ago
Jakarta, Indonesia Gojek Full timeODS - Business Development, Jakarta **About The Role** As our Consumer Engagement (CE) Associate, you’ll be an instrumental cog in the Jabodetabek Consumer Engagement team wheel of Gojek that directly impacts the company’s (brand awareness and activation). Collaborating with (marketing and regional team), your main objective will be to (drive consumer...
-
Area Consumer Engagement Associate
2 weeks ago
Jakarta, Indonesia Gojek Full timeODS - Business Development, Jakarta **What you will do**: - Support Area Senior Manager for driving consumer engagement focus areas in terms of engagement, partnership with local POI, mall in which will deliver POI domination, POS merchants branding, standard package that will deliver Region target completed orders and active users. - Creating consumer...
-
Consumer Engagement Associate
2 weeks ago
Jakarta, Indonesia GO-JEK Full time**About the Role **GoPay Consumer Engagement Associate will be responsible for any GoPay MTU acquisition and activation by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of GoPay at the appointed district aligned...
-
Jakarta, Indonesia GO-JEK Full time**About the Role** If you’re looking to be a part of a high-functioning, dynamic team whose efforts directly impact our user base, this may be the role for you. As our Campaign & Consumer Engagement Associate for the Indo Region team and based in Jakarta, you’ll take the wheel in hacking consumer growth for Gojek in Jakarta. You’ll take the time to...
-
Consumer Engagement Associate Pay
1 week ago
Jakarta, Indonesia GO-JEK Full time**About the Role GoPay Consumer Engagement Associate will be responsible for any GoPay MTU acquisition and activation by creating and implementing strategic marketing plans across various touchpoints namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of GoPay at the appointed district aligned with...
-
Manager, Cx
2 weeks ago
Jakarta, Indonesia Grab Full time**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...
-
Regional Marketing Manager
3 weeks ago
Jakarta, Indonesia WebEngage Full time**WebEngage is looking for a Regional Marketing Manager to become our representative in Indonesia.** **Location: Jakarta** **Key Responsibilities**: - Develop local marketing programs to support regional growth expectations - Work closely with internal teams on the localization and execution of regional marketing initiatives - Build relationships with...
-
Sr Manager, Consumer Insights
4 weeks ago
Jakarta, Indonesia NielsenIQ Full time**Job Description**: **ABOUT THIS JOB** Working in this role, you will be supporting our **Thailand region** and play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration...
-
Marketing Manager, Consumer
1 week ago
Jakarta, Indonesia Platform&Co Pte Ltd Full timeOur client is a renown consumer products manufacturer, with expanding offices across the globe. Based in **Jakarta Indonesia**, this is a **Marketing Manager** role focused on N**ew Product Development** and **Innovation** management. You will collaborate with internal teams such as **research and development**, **consumer insights** as well as **country...
-
Sr Manager, Consumer Insights
6 days ago
Jakarta, Indonesia NielsenIQ Full time**Job Description**: **ABOUT THIS JOB** Working in this role, you will be supporting our **Philippines region** and play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including...
-
Regional Project Manager
4 weeks ago
Jakarta, Indonesia Grab Full time**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...
-
Consumer Activation Manager
2 weeks ago
Jakarta, Indonesia Nestlé Full time**Position Snapshot** Location: Jakarta Company: Nestlé Indonesia Employment Status: Full Time **Position Summary** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of unlocking the power of food to enhance quality of life for...
-
Panel Engagement Manager
4 days ago
Jakarta, Indonesia KANTAR Full timeKantar Worldpanel Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech,...
-
Manager, Growth, Direct to Consumer
6 days ago
Jakarta, Indonesia Reckitt Full timeWant to disrupt the status quo? As Manager, Growth, Direct to Consumer (D2C), Indonesia at Reckitt, you’ll have the freedom to change the way we engage online with our customers. Taking an innovative role in a rapidly growing team, you’ll help us become more agile, test concepts faster, validate models quicker and accelerate our business. You’ll use...
-
B2b Graduate Trainee
3 days ago
Jakarta, Indonesia Godrej Consumer Products Indonesia Full timeResponsible for collecting potential customer data by region - Responsible for validating customer data list - Responsible for telemarketing to increase sales - Responsible for promotional CR recap - Responsible for creating Quotation for Customer - Minimum Qualifications: Minimum bachelor degree or final semester in any field - Strong interest in sales,...
-
Consumer Activation Manager Vaccine
4 weeks ago
Jakarta, Indonesia Takeda Pharmaceutical Full time**Activities and Responsibilities** - **Develop non branding massive consumer campaign and strategy for dengue vaccine through omnichannel (traditional & digital channels) which lead to a real call to action for the consumer to meet HCPs/HCOs/ HCEs to prevent dengue disease**: - **Build partnership with HCO/ HCE marketing team to collaborate in increasing...
-
Marketing Manager
2 weeks ago
Jakarta, Indonesia WeNetwork Asia Full timePrior experience launching products into Indonesia market - Experience in Consumer Goods / Consumer Electronics **Responsibilities**: - Introduce & Launch the products to the Indonesian market - Grow the company's brand and image in Indonesia - Drive Communication strategy - Work closely with company to achieve the company's direction - Formulate yearly...
-
Sr. Consumer Engagement
3 weeks ago
Jakarta, Indonesia GO-JEK Full time**About the Role** As Senior Consumer Engagement & Partnership Executive, you will be an integral player within the GoFood Marketing team based in Jakarta, Indonesia. You will lead the initiative on GoFood consumer engagement activities by enhancing collaboration with internal (within GOTO ecosystem & other Gojek subsidiaries) & external partners (potential...
-
Jakarta, Indonesia NielsenIQ Full time(Please note that we are advertising the same role in multiple locations given the location flexibility)_ **Key Accountabilities** In this Strategic Leadership Role, you will be responsible for Customer Success for the Consumer Insight Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success regional leader. Key...