Area Retail Supervisor

3 days ago


Jakarta, Jakarta, Indonesia Manajemen – Toko (Ritel & Produk Konsumen) Full time
Job Description

The Gelateria Outlet Operation Area Manager will play a vital role in ensuring the success of our gelato outlets in the Jabodetabek region.

Main Responsibilities and Deliverables
  1. Operational Efficiency: Develop and implement strategies to improve outlet efficiency, productivity, and profitability.
  2. Leadership and Team Development: Provide guidance, support, and training to store managers and teams to foster a positive and collaborative work environment.
  3. Store Performance Analysis: Analyze store performance metrics, identify areas for improvement, and implement corrective actions.
  4. Cross-Functional Collaboration: Collaborate with cross-functional teams to address operational challenges and drive continuous improvement.
  5. Risk Management: Ensure compliance with health, safety, and regulatory requirements.
Key Requirements
  • Leadership and Operations Expertise: 5+ years in retail operations management, preferably in the food and beverage industry.
  • Problem-Solving and Strategic Thinking: Proven ability to successfully manage and lead multi-site store operations.
  • Excellent Communication and Interpersonal Skills: Effective communication and interpersonal skills to work with store teams, cross-functional departments, and senior management.
  • Data Analysis and Performance Management: Proficient in data analysis and the use of performance management tools to drive operational improvements.
  • Relevant Qualifications: Relevant tertiary qualifications in business, retail, or a related field.


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