Customer Experience Director

Talent Search Recruitment - Indonesia is searching for a seasoned Customer Experience Director to oversee our customer retention initiatives.About the RoleThe Customer Experience Director will be responsible for leading the development and implementation of a comprehensive customer retention strategy to increase customer satisfaction and loyalty.Key...

Store Profitability ExpertWe are seeking a highly skilled Store Profitability Expert to join our team. As a key member of our leadership team, you will be responsible for driving store profitability, managing resources, and ensuring the store is a showcase for our brand.Main ResponsibilitiesDevelop and implement strategies to drive store profitability,...

Director of Sales | AYANA Midplaza, JAKARTAWe are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to...

In this role as Employee Experience Director, you will be responsible for developing employee engagement strategies to foster a positive work environment and promote a culture of excellence. You will also drive the formulation of policies and procedures, and manage all operational matters from onboarding to performance management and staff development.About...

As a Customer Experience Leader at PT Maxx Coffee Prima, you will be responsible for delivering exceptional customer experiences and driving business results through effective store operations and customer engagement strategies.Main Responsibilities:Develop and execute customer engagement plans to increase customer loyalty and retention.Lead and motivate a...

About the RoleWe are seeking a seasoned professional to lead our customer advocacy efforts, driving strategic initiatives that deliver exceptional customer experiences. As Head of Customer Advocacy, you will be responsible for developing and implementing programs that foster deep customer understanding, empathy, and loyalty.Key ResponsibilitiesCollaborate...

Key ResponsibilitiesThe Human Resources Director will be responsible for:Establishing and leading the design and execution of HR strategies aligned with the company's vision and goalsEnsuring compliance with Indonesian labor laws and providing expert guidance on employment practices, contracts, and labor relationsLeading the full recruitment process,...

Role OverviewThe Customer Engagement Director will be responsible for designing and executing omni-channel marketing plans that maximize reach, engagement, and conversions.Develop and implement data-driven marketing strategies that optimize campaign performance.Collaborate with product, UX, and tech teams to integrate campaigns with app features and...

About the RoleThe Customer Experience Leader will be responsible for developing and executing customer-centric strategies that drive business growth and customer engagement. This role requires a deep understanding of customer behavior, market trends, and digital technologies.Your Key ResponsibilitiesDevelop Customer-Centric Strategies: Create comprehensive...

We are on the hunt for a talented Research & User Experience Director.As the Head of Research and User Experience at BLACKSTONE, you will have a key leadership role within the organisation. Through this position, you will have responsibility for the successful implementation of Research and User Experience (UX) as capabilities within the business and will be...

About the RoleWe are looking for a dynamic Production Director to join our team in Indonesia. As a Production Director, you will be responsible for planning, coordinating, and executing production activities to meet customer demands. You will work closely with our Commercial Director to ensure seamless communication and collaboration between departments.Key...

Job DescriptionThe Patient Experience Department Head will play a crucial role in developing and implementing comprehensive strategies to enhance patient satisfaction at BMHS (Bundamedik Healthcare System).This senior-level position requires a seasoned professional with experience in customer experience management, patient engagement, and service recovery....

Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...

About UsCircles is a leading technology company transforming the telco industry with its innovative SaaS platform, Circles X. Our platform empowers telco operators to create and manage successful digital brands.Our StoryWe started by disrupting the telco space in Singapore and have since expanded our reach to Singapore, Taiwan, and Australia through our own...

Are you ready for a challenge and eager to make a real impact? At Sovereign's Capital, we're a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Our unified solutions create engaging and rewarding experiences.What Sets Us ApartA game-changing loyalty solutions...

About the Role:We are seeking an experienced professional to join our vibrant international team, leveraging their expertise to drive exceptional customer experiences.Deliver top-notch support services to customers, focusing on issue resolution and quality enhancement.Lead site activities with the local team, encompassing remote support, technician...

Job DescriptionTalent Acquisition & Organizational Development Manager at Plaza IndonesiaKey Responsibilities:Prioritize and execute strategic planning for enterprise-wide rewards and loyalty programs.Lead the development of a CRM system design, ensuring seamless integration with customer management strategies.Develop and implement a customer-centric value...

Transforming Customer ExperiencesThe CareTech Product Team at GoTo is shaping the future of customer care by designing intuitive self-service channels, leveraging AI for smarter automation, and crafting human-centered support journeys. As a Senior Product Manager, you will be at the forefront of this transformation.Responsibilities Include:Owning and...

Responsibilities:Supervises and updates the construction plan, organizes construction resources reasonably, ensures the completion of tasks, and analyzes the engineering progress through the GAP protocol.Ensure that the construction quality complies with the engineering specifications and contract acceptance requirements. Organize pre-service training for...

Director of Product Innovation (Cloud Kitchen)Luminare Consulting is seeking a Director of Product Innovation to lead our Research & Development division.This role will report directly to the CEO and be responsible for overseeing key projects that support business goals. The ideal candidate will have experience in product development and research, with a...