HR Services Officer

5 days ago


Jakarta, Jakarta, Indonesia PT Bank CTBC Indonesia Full time
Role Overview

The HR Services Officer will be responsible for providing administrative support to the HR team, including managing employee data, coordinating benefits administration, and providing exceptional customer service. If you have a passion for delivering outstanding service and are detail-oriented, we encourage you to apply.

Key Responsibilities:
  • Employee Data Management: Maintain accurate and up-to-date records of employee information, including contact details, employment history, and benefits enrollment.
  • Benefits Administration: Coordinate benefits administration, including processing enrollments, claims, and changes to employee benefits.
  • Customer Service: Respond to employee inquiries and provide timely assistance to resolve any issues or concerns.
  • Record Keeping: Maintain accurate and up-to-date records of employee benefits, leave balances, and other relevant information.
Requirements:
  • Educational Background: Bachelor's degree in a related field, such as Human Resource Management or Business Administration.
  • Language Skills: Fluent English language skills, including reading, writing, and speaking.
Experience:
  • Minimum 1 Year Experience: Minimum 1 year of experience in HR or a related field.
  • Analytical Skills: Strong analytical skills, attention to detail, and ability to work accurately under pressure.
  • Teamwork: Ability to work effectively in a team environment, build strong relationships, and contribute to a positive work culture.
Technical Competencies:
  • HR Systems: Familiarity with HR systems and software, including payroll, benefits administration, and time-off tracking.
  • Microsoft Office: Proficiency in MS Office applications, including Word, Excel, and PowerPoint.
Soft Competencies:
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas simply.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze situations, identify solutions, and implement effective resolutions.


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