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Pengelola Help Desk IT
1 week ago
Deskripsi Pekerjaan:
Koperasi Jasa Karya Perwira Sejahtera mencari individu yang dapat membantu kami dalam menangani operasional teknis sehari-hari. Berikut adalah beberapa tanggung jawab utama pekerjaan ini:
- Menyediakan dukungan teknis kepada pengguna terkait masalah software dan hardware.
- Menganalisa dan memecahkan masalah teknis terkait sistem, jaringan, dan perangkat keras.
- Mengembangkan dokumentasi teknis dan prosedur pemecahan masalah untuk meningkatkan efisiensi.
- Berkoordinasi dengan tim lainnya untuk mencapai tujuan.
Kriteria Penerima:
- Laki-laki/Perempuan, dengan usia maksimal 27 tahun.
- Pendidikan min. S1 Jurusan IT dan terkait lainnya.
- Memahami penggunaan serta penanganan software dan hardware komputer, laptop, dll.
- Memiliki kemampuan berpikir kritis dan bertindak proaktif.
- Dapat bekerja secara independent maupun tim.