Customer Service Forwarding
4 months ago
**Informasi Lowongan**
**Tipe Pekerjaan**
**Remote/On-site**
**Fungsi Pekerjaan**
Penjualan dan Pemasaran, Transportasi, Administrasi Export, Administrasi Import, Layanan Pelanggan
**Jenjang Karir**
Pemula / Staf
**Job Deskripsi**
- Berkomunikasi dengan pihak terkait ( shipper, shipping line, vendor / pihak ketiga, internal operation, sales / agency team ) untuk mengatur jalannya sebuah pengiriman
- Follow up shipment yang sudah dikonfirmasikan harganya untuk dapat dilampirkan shipping instruction nya dan diproses booking nya sesuai dengan cargo ready date
- Mencarikan space yang tersedia sesuai dengan pelayaran mana yang dikonfirmasi akan digunakan, ( detail booking dicek dengan detail cargo, free time dan kebutuhan BL nya Original / SWB / TELEX ), job pada system dibuatkan segera setelah booking confirmation release,
- Memastikan pengaturan pengiriman dijalankan sesuai dengan incoterm shipment yang disepakati dengan client.
- Koordinasi dengan pihak lain yang terkait jika pada scope tersebut melibatkan pihak ketiga untuk dapat disesuaikan timeline pengaturan dengan deadline closing Document dan Closing CY,
- Memperbaharui setiap perubahan informasi dan update progress shipment secara tepat waktu tanpa ditunda,
- Memberitahukan rencana pengiriman barang kepada operation team untuk dibuatkan Manifest ( jika diperlukan PEB untuk diproses PEB dan NPE nya )
- Membuat dokumen Bill Of Lading berdasarkan FINAL DATA SHIPPING instruction yang sama disubmit pada manifest system,
- Membuat tagihan untuk customer / agent sesuai quotation, memproses AP dari related party ( OPS/ Vendor / Agent,
- Mengecek kembali detail JOB yang tercatat pada system untuk diajukan close shipment.
- Melakukan komunikasi yang intens dengan customer & agent dari luar negeri.
- Mengatur dan berkoordinasi dengan staf operasi untuk pengiriman barang
- Melakukan koordinasi dengan seluruh tim terkait
**Persyaratan**
**Tingkat Pendidikan**
S1, D3
**Jurusan Pendidikan**
Manajemen, Manajemen Transportasi
**Minimal Pengalaman**
1 tahun
**Deskripsi Persyaratan**
- Pria/Wanita Usia Maks. 35 Tahun
- Pendidikan terakhir Min. D3/ S1 Manajemen / Manajemen Transportasi
- Freshgraduate dapat bergabung
- Menguasai berbahasa Inggris aktif Lisan & Tulisan
- Pengalaman Min. 1 Tahun di Perusahaan Forwading.
- Bisa bekerja dalam team dan berorientasi pada target
- Jujur, Teliti, Cepat Tanggap dan ulet
- Penempatan di area Pluit Jakarta Utara
**Skill yang Dibutuhkan**
**Lokasi**
**Kota**
- Jakarta Utara**Alamat**
- RUKO PLUIT VILLAGE NO. 33, JL PLUIT PERMAI, JAKARTA UTARA**Tentang Perusahaan**
**PT Tabitha Express**
**Industri**
- Logistik / Transportasi**Benefit**
**Deskripsi Perusahaan
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