Telesales Support Coordinator

5 months ago


Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI BOGOR DEPOK Full time

* Min. D3/S1 semua jurusan (min. pengalaman telemarketing/telesales 6 bulan berturut-turut)
- Berpengalaman telesales/telemarketing di bidang insurance, banking, telecommunication
- Bisa berbahasa Inggris basic, namun wajib bisa menulis dalam bahasa Inggris
- Track record pencapaian target penjualan melalui telpon yang dapat dibuktikan
- Skill komunikasi, negosiasi, dan interpersonal yang sangat baik
- Kemampuan memahami product & menjelaskannya kepada calon pelanggan
- Melakukan penjualan secara etis, merekomendasikan produk secara relevan kepada pelanggan
- Self-starter dan proaktif dalam mengatur target dan waktu
- Sangat memperhatikan detail dan akurasi pencatatan data
- Memiliki jiwa kompetitif dan dapat berkembang dalam tim
- Tidak diperbolehkan ex-Grab atau yang pernah bekerja di Grab
- Kandidat (diri sendiri) atau kerabat dekat (ayah, ibu, kakak, adik, suami, istri) tidak mempunyai akun driver/merchant

Job Deskripsi
- Menghubungi calon pelanggan atau pelanggan lama untuk mempromosikan produk & layanan Grab
- Mengajukan pertanyaan untuk memahami kebutuhan pelanggan
- Menekankan fitur produk untuk meng-highlight bagaimana produk tersebut membantu kebutuhan pelanggan
- Menjawab pertanyaan tentang produk dan fitur
- Memandu pelanggan mengenai setup product
- Bekerja sesuai target untuk mencapai sales (penjualan) dan conversion
- Menyimpan catatan/record call dan hasil penjualan
- Follow up pelanggan untuk menjaga hubungan

Jenis Pekerjaan: Kontrak


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