Sr. Service Sales Engineer(Indonesia)

1 month ago


Jakarta, Indonesia PT Atlas Copco Indonesia Full time

**Sr. Service Sales Engineer(Indonesia)**:

- Functional area: Sales- Country: Indonesia- City: ๋Jakarta- Company name: PT Atlas Copco Indonesia- Date of posting: Nov 12, 2024

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

**Join us on our journey for a better tomorrow.**

**Your Role**
- Carry out effective sales activities into achieving the Aftermarket sales objectives / target revenues for the territories assigned.
- Expanding current service sales scope and proactively promote new service products to achieve assigned target revenues.
- Provide pro-active customer service support towards achieving maximum customer satisfaction.

**To succeed, you will need**
- Focusing on automotive, automotive’s tiers and General industry accounts in Indonesia
- Accountable for service revenue target in assigned territory by improving service level (from Re-active to proactive service products), broaden service scope and increasing customer base.
- Proactively visit and communicate with customers to understand their current service needs or potential service requirements on total tool's life.
- Propose and formulate suitable service solution with excellent presentation on the values (Cost Efficiency, Quality & Uptime).
- Proactively using CRM systems (Salesforce, SPIRIT) in order to forecast and manage sales plan efficiently.
- Track market share development and competitor movements.
- Work out the service sales strategy in collaboration with product sales team to grow proactive service products.
- Build strong relationship with GI/MVI (General Industry and Motor Vehicle Industry Customer Segment), to foster the cross selling.
- Build partnership type of relationship with customers on the right levels. Understand customer needs, processes and customer business drivers.
- Reach deal through negotiations so it is win-win to both customer and us.
- Follow up on deliverables.
- Cooperate with credit controller to make sure that account receivables are collected in time according to payment term.
- Collaborate internal resources cross functions to ensure NPS.

**In return, we offer you**
- Fully support by management team
- Global operation network
- Career growth in service division

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.


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