Front Office Expertise

1 day ago

Jakarta, Indonesia AMODA Full time

**About The Role**:
As a Front Office Expertise at Awan Hills, you will oversee the daily operations of the front desk, ensuring smooth check-in and check-out processes, and providing exceptional guest service. Setup the standard of Front Office. Lead the front office team, handle guest concerns, and collaborate with other departments to enhance the guest experience. Your role will be crucial in maintaining service excellence and team performance.

**Responsibilities**:

- Responsibility and setup the Front Office SOP for the whole operation team in the Front Office and guarantee to be implemented accordingly
- Supervise and manage the front office team to ensure efficient daily operations
- Oversee check-in, check-out, and guest inquiries, ensuring a smooth and pleasant experience
- Train, mentor, and evaluate front office staff performance
- Handle guest complaints and resolve issues promptly and professionally
- Coordinate with other departments to ensure seamless communication and service delivery
- Prepare reports and ensure compliance with company policies and standards
- Shift handover properly within the Front Office team and Hotel team
- Direct report to Operation Manager as a daily basis related to the Operation Team in Awan Hills Property and other project.

**Requirements**:

- Minimum of 2 years of experience in a supervisory role in a 3-star or local hotel’s front office or in the same hotel style is a plus
- Having experience for the Pre Opening Property was the additional plus point
- Willing to work on office hours from Monday to Friday from 9AM - 6PM and standby for the hybrid meeting
- Willing to be placed in any AMODA’s Property location
- Strong leadership, communication, and problem-solving skills
- Ability to manage a team, work under pressure and efficient time, and multitask efficiently

  • Front Office Manager

    2 days ago

    Jakarta, Indonesia Hyatt Regency Dushanbe Full time

    Summary We are seeking an experienced and dynamic Front Office Manager to lead our Front Office team and ensure smooth daily operations. This role is crucial in providing exceptional guest service and overseeing front desk functions to enhance guest satisfaction. Key Responsibilities: - Manage and supervise front desk staff, ensuring all guest...

  • Front Office Manager

    5 days ago

    Jakarta, Indonesia Mercure Jakarta Sabang Full time

    **Job Description**: We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager. As our next Front Office Manager reporting directly to the General Manager, you will: - Lead the Front Office Team to deliver an incomparable service experience - Drive guest service initiatives...

  • Project Manager for The Asean Multisectoral

    4 days ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency of French international technical cooperation. The agency operates around four priorities: - democratic, economic and financial governance; - security and stability of countries in crisis/post-crisis situations; - sustainable development; - strengthening health systems, social protection and employment. In these areas,...

  • Operational Front Office

    2 weeks ago

    Jakarta, Indonesia Eva Hotel Group Management Full time

    Pria, usia maksimal 30 tahun - Pendidikan mínimal SMA/Sederajat - Pengalaman mínimal 1 tahun sebagai Front Office/Receptionist - Memahami alur kerja Front Office - Memahamai penggunaan komputer - Memiliki kemampuan komunikasi yang baik - Penempatan di Hotel New Idola, Jakarta Timur

  • Project Manager for The Asean Multisectoral Facility

    4 weeks ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities: - democratic, economic, and financial governance ; - peace, stability, and security ; - climate, agriculture, and sustainable development ; - health and human development ; In these areas,...

  • Front Office Assistant Manager

    3 days ago

    Jakarta, Indonesia Grand Hyatt Jakarta Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Assistant Manager is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk...

  • Front Office Manager

    3 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24108406 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...

  • Front Office Manager

    2 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24199763 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Front Office Manager

    4 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25028813 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12190 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front...

  • Front Office Manager

    3 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24049435 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all...

  • Front Office

    4 days ago

    Jakarta, Indonesia CONNECTe International Pte Ltd Full time

    Job Description: **Responsibilities for Receptionist / Front Office**: - Answer and direct phone calls in a polite and friendly manner - Welcome visitors in a warm and friendly manner, and answer any questions guests have - Maintain reception area and all common areas in a clean and tidy manner at all times - Operate standard office equipment on a regular...

  • Assistant Front Office Manager

    4 days ago

    Jakarta, Indonesia Novotel Jakarta Gajah Mada Full time

    **Job Description**: - Managing all sections of the Front Office Department in order to ensure the highest standards. - Monitors the Front Office employees to make sure all guests receive prompt and personal recognition - Takes care of the front desk operation including guest registration, room assignment and check-out procedures. - Participate in daily...

  • Front Office Manager

    1 day ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24050463 **Job Category** Rooms & Guest Services Operations **Location** Aloft South Jakarta, Jalan TB Simatupang, Kav 8-9, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...

  • Program Assistant

    1 day ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities: - democratic, economic, and financial governance ; - peace, stability, and security ; - climate, agriculture, and sustainable development ; - health and human development ; In these areas,...

  • Technical Assistance Leader in The Energy Sector

    1 day ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency of French international technical cooperation. The agency operates around four priorities: - democratic, economic and financial governance; - security and stability of countries in crisis/post-crisis situations; - sustainable development; - strengthening health systems, social protection and employment. In these areas,...

  • Key Expert On Environmental Justice North Macedonia

    3 weeks ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities: - democratic, economic, and financial governance ; - peace, stability, and security ; - climate, agriculture, and sustainable development ; - health and human development ; In these areas,...

  • Assistant Front Office Manager

    1 day ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24015317 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Jakarta Gandaria City Hotel, Jl. Sultan Iskandar Muda, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Front Office

    1 day ago

    Jakarta, Indonesia RS Abdi Waluyo Full time

    Front Office - D3/S1 Komunikasi/Manajemen - Penempatan di Ibukota Nusantara/ Kab. Penajam Paser Utara, Kalimantan Timur "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

  • Key Expert On Public Participation in North Macedonia

    3 weeks ago

    Jakarta, Indonesia Expertise France Full time

    Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities: - democratic, economic, and financial governance ; - peace, stability, and security ; - climate, agriculture, and sustainable development ; - health and human development ; In these areas,...

  • Assistant Front Office Manager

    3 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24013476 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...