Front Office Manager

6 months ago


Jakarta, Indonesia Mercure Jakarta Sabang Full time

**Job Description**:
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.

As our next Front Office Manager reporting directly to the General Manager, you will:

- Lead the Front Office Team to deliver an incomparable service experience
- Drive guest service initiatives throughout a diverse Front Office Team
- Empower them to always go the extra mile for our guests
- Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

What we are looking for:

- A driven problem solver with a creative approach to delivering the ultimate 4-star Mercure guest experience
- Someone with a genuine personable service style that always blows our guests away
- Someone with Office Management experience in a similar role is ideal
- A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Why work for Accor?

With over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.


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