Customer Lifecycle
4 days ago
Collaborate with related departments to build the campaign/journey within the CRM platform
- Manage & execute cross-brand & tactical campaigns of the brands
- Manage customer lifecycle journey, including (but not limited to) Time International campaigns, events & activities
- Coordinate with brands on making the relevant datasets available for campaign building
- Monitor and track campaign performance and effectiveness in accordance with the aligned measures to further refine action plans
Requirements:
- Bachelor's degree in any major.
- Have an experience in the same role for 2 years.
- Good communication and customer focus.
- Tech savvy and familiar with CRM platform.
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Customer Lifecycle Analyst
1 week ago
Jakarta, Indonesia Ralali.com Full timeGather information about the opportunities to be worked on in the various client tools including validating the account registration information and analyzing the list of customer and potential customers - Elaboration of account profiles, through consultations on tools or telephone contacts with customers, surveying the customer's technological...
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CRM Lifecycle Manager
6 days ago
Jakarta, Indonesia Grab Full time**Job Description**: **Get to know our Team**: **The day-to-day activities**: 1. Lifecycle Strategy & Management - Develop and implement cross-lifestage marketing strategies to acquire, engage and retain customers across the region 2. Cross-Functional Collaboration: - Provide direct support and work in partnership with Country teams to guide, evangelize,...
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Merchant Lifecycle
7 days ago
Jakarta, Indonesia GO-JEK Full time**About the Role** Merchant Lifecycle team sits at the heart of the Commerce Enablement group, where we believe in delivering WOW experience for merchants in order to achieve the mission of empowering businesses to grow. Merchant Lifecycle - Merchant Engagement Manager (ME) is a crucial part of Merchant Lifecycle in driving engagement throughout a...
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Manager Credit Card Client Lifecycle Management
1 month ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...
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Account Manager
7 months ago
Jakarta, Indonesia Hexagon Asset Lifecycle Intelligence Full timeResponsibilities/Main Activities: **Hexagon’s Asset Lifecycle Intelligence division** is seeking to hire a **Indonesia**. We are looking for a self-starter that is responsible for developing leads and opportunities in the assigned sector as well as working with channel partner(s) in fullfillment of deals. - Maximize Account Coverage: Upselling into...
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Account Manager
7 months ago
Jakarta, Indonesia Hexagon Asset Lifecycle Intelligence Full time**Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** is seeking to hire an **Indonesia**. We are looking for a self-starter that is responsible for developing leads and opportunities in the assigned sector as well as working with channel partner(s) in fullfillment of deals. - Maximize Account Coverage: Upselling into whitespace of...
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Account Director
1 week ago
Jakarta, Indonesia Hexagon Asset Lifecycle Intelligence Full timeResponsibilities/Main Activities: - Maximize Account Coverage: Upselling into whitespace of existing account. - Meeting Sales Target: Converting leads and opportunities to Sales Order. - Value Realization: Working with Reseller partner & Service Delivery team to ensure that Service delivery is in line with Customer’s order. - Execute GTM strategy:...
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Account Manager
7 months ago
Jakarta, Indonesia Hexagon Asset Lifecycle Intelligence Full timeResponsibilities/Main Activities: **Hexagon’s Asset Lifecycle Intelligence division** is seeking to hire an **Indonesia**. We are looking for a self-starter that is responsible for developing leads and opportunities in the assigned sector as well as working with channel partner(s) in fullfillment of deals. - Maximize Account Coverage: Upselling into...
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Merchant Lifecycle
4 days ago
Jakarta, Indonesia GO-JEK Full timeAbout the role: You will become the Northstar on designing the blueprint for overall Merchant Lifecycle as well the Onboarding Strategy for SMB Gopay merchants. **What You Will Do**: - Define the overall onboarding strategy to improve the overall mass funnel and experience for SMB Merchants. - Establish Merchant lifecycle which covers: - Leverage data...
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Manager, Customer Success
6 days ago
Jakarta, Indonesia AirAsia Full timeJob Description At Teleport, we are on a journey to make logistics simpler, friendlier, and faster for everyone, especially in the areas of cargo and delivery throughout Southeast Asia. Unlike many other start-ups, we didn’t start in a garage or at the back of a university dormitory. Teleport was spun off from the idea of our brilliant department of the...
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Customer Relationship Management Staff
7 months ago
Jakarta, Indonesia AstraPay Full timePT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people. Responsible to process and analyze data which related to customer behavior, CRM channel utilization, and the performance of CRM campaigns Responsible to create insights that can support the...
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Technology Lifecycle Services Sales Representative
7 months ago
Jakarta, Indonesia IBM Full timeIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...
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Customer Success Manager
6 days ago
Jakarta, Indonesia NetApp Full timeJob Summary The NetApp CSM serves as a trusted advisor, deeply understanding their customer’s business and desired outcomes, leading them to realize maximized value. The CSM drives retention and expansion with a focus on retaining recurring revenue, identifying add-on sales opportunities and developing customer advocacy. This will be achieved through...
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Customer Success Manager
3 days ago
Jakarta, Indonesia Yellow.ai Full timeyellow.ai brings the best of AI+human-led conversational automation for enterprises of great repute like Schlumberger, Domino’s, Dr. Reddy’s Lab, PepsiCo, Bajaj Group, Indigo, Cipla, Siemens, MG Motors, and more. We have offices in 6 countries and have clients across 27 countries. We’re a team of 900+ makers, who’ve shipped over 650+ Intelligent...
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Associate Customer Project Manager
1 week ago
Jakarta, Indonesia McEasy Full timeCompany Description We are Indonesia's Top **Transportation Management System** with IoT Integration which services have been used by hundreds of logistics and supply chain companies such as Alfamidi, Anteraja, MGM Bosco, JNT, JNE, and others. If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each...
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Customer Success Manager
6 days ago
Jakarta, Indonesia Yojee Full time**Customer Success Manager** **About Yojee** Yojee Limited (ASX: YOJ) is a SaaS logistics platform that seamlessly and uniquely manages, tracks and optimizes freight movements along the entire road freight logistics chain, from sender to end customer, across borders and between carriers, subcontractors and for multi-leg journeys. **About the Customer...
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Customer Success Manager
3 months ago
Jakarta, Indonesia PST.AG Full time**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...
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Lifecycle Service
2 days ago
Jakarta, Indonesia Emerson Full time**Factor I: Accountability** - Lead service project and supervise a team to carry out site execution and ensure effective and efficient management and implementation of site projects assigned to the group. - Perform service operation tasks and duties as assigned by Service Leader. - Manage and implement service assignment in compliance to company standard...
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Customer Success Manager
4 months ago
Jakarta, Indonesia SAP Full time**Requisition ID**:398543** **Work Area**:Sales** **Expected Travel**:0 - 100%** **Career Status**:Graduate** **Employment Type**:Regular Full Time** **Career Level**:T2** **Hiring Manager**:Anette Karlsson** **Recruiter Name**:Jini Perera** **Additional Locations**: What we offer We help the world run better. Who you’ll become As a part of joining the...
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Customer Success
7 months ago
Jakarta, Indonesia Impact.com Full time**The Company**: At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the...