Partnership Management Lead

4 days ago


Jakarta, Indonesia PT. Swakarya Insan Mandiri Full time

**Job desc**:
1. Creating Co-CRM Plans for each partner
- Develop a tailored CRM plan for each key partner, focusing on shared goals such as customer acquisition, store/website traffic, and sales conversion.
- Identify partnership opportunities that align with both the brand’s CRM strategy and each partner’s retail objectives, ensuring mutual benefits.

2. Designing CRM-targeted retail journeys
- Map out retail journeys that incorporate targeted CRM touchpoints (e.g., personalized offers, in-store incentives) to enhance customer experiences.
- Collaborate with each partner to integrate these journeys seamlessly into their sales funnel, covering both online and in-store experiences.

3. Campaign coordination and execution oversight
- Act as the primary liaison for CRM initiatives with each partner, ensuring clear communication, timely delivery of assets, and alignment on campaign timelines.
- Oversee the execution of co-branded CRM campaigns, providing guidance to ensure partners meet agreed-upon standards and brand guidelines.

4. Partner execution monitoring and support
- Monitor partners’ campaign rollouts to ensure compliance with CRM goals, offering support or adjustments as necessary to improve outcomes.
- Troubleshoot and resolve any execution issues that may arise, keeping campaigns on track and aligned with CRM objectives.
- Analyze campaign results: Gather data on key performance indicators (KPIs) from each partner campaign, such as acquisition rates, traffic to stores or websites, and conversion metrics.

5. Performance evaluation and insights gathering

Requirements:

- **Bachelor / Master Degree from Communication/Marketing/Business Adm/any major from TOP university**:

- **Fluent in English**:

- Good communication in presentation
- Good in analytical thinking
- Minimum experience 8 years

**Job Type**: Contract


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