Technical Support Engineer
15 hours ago
Collaborate with Moladin business and product team to solve production issue related to data fix, data discrepancies, or any issues due to human error or current system limitations.
Provide an assistance to Moladin non-technical team regarding network, operating system, or software.
Create Daily Reporting and Weekly and set up the meeting about Moladin System Stabilization.
Create tooling to improve the works on TSE division.
Execute Third Parties Integration with new module to optimize Moladin System Stabilization.
Can do debugging in issues/bugs based on Open Production Issue.
Vocational School or Bachelor Degree with IT related fields specialization
More than 1 years of experience in technical support / software related fields
Proficiency in Database Query such as MySQL is a must, and MongoDB (will be a plus)
Good understanding of REST API, and how to utilize it, including using Postman Tools or CLI (Command Line Interface)
Proficiency in Google docs suites
Scripting language skills will be a plus (shell scripting, JS, or Python)
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