Center Manager

PT. Infomedia membuka lowongan pekerjaan untuk posisi: **Workforce Management Call Center** **Spesifikasi**: 1. Pria / wanita 2. Pengalaman **WFM Call Center** 3. Pendidikan mínimal D3 semua jurusan 4. Intermediate to expert excel 5. Familiar dengan statistik 6. Memahami cara menghitung capacity kebutuhan layanan 7. Familiar penggunaan erlang model...

Manage the academy/training center professionally - Arrange schedules, curriculum, and training programs - Collaborate with trainers/speakers according to the themes - Develop business marketing projects with external parties - Oversee the execution of training programs (including promotion and achieving target audience numbers) - Maintain good relationships...

**About the role**: The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties. **What You Will Do**: a) Motivating and provide ongoing supervision, training and...

Deskripsi pekerjaan: - Melakukan monitoring performance team - Menjaga kualitas pelayanan contact center dengan baik dan menjaga KPI - Memberikan laporan operasional layanan dan mempresentasikan kepada management Kualifikasi: - Laki-laki, Usia Maks 38th - Pendidikan Min D3 - Berpengalaman di bidang Contact Center, terutama di SPV atau manager...

Managing large amounts of calls in a timely and effective manner - Identifying customer needs - Researching customer problems - Providing the right solutions to customers - Keeping records of all customer conversations on the call centre database - And meeting targets in terms of quality of conversations **Salary**: Rp10,000,000 - Rp11,000,000 per...

If you are a fluent English speaker and have some customer service or handling inbound/outbound calls, you are welcome to apply. Responsibilities: - Initiate & answer phone calls with overseas clients. - Be in charge of assisting clients with their questions on the vacation rental listings product and helping to ensure they get a resolution for the...

We are hiring for **ACADEMIC MANAGER** This role demands an experienced English teaching professional to lead curriculum development, teacher training, and maintain academic excellence. Develop the center’s teachers in their professional abilities and duties accordingly. Communicate clearly and effectively with teachers to reduce confusion in regards to...

**Inbound Manager** responsibilities all day-to-day activities, customer service and the performance of Inbound calls. Maintain customer service excellence during every customer interaction. **What You Will Do** a) Meet all Key Performance Metrics established b) Maintain metrics and analyze data to assess performance and implement improvements c) Hire,...

**Job Number** 23201266 **Job Category** Sales & Marketing **Location** Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively...

Syarat & Kualifikasi: 1.Pria/wanita, maks. 35 tahun 2.Pendidikan min. S1 (diutamakan bidang Manajemen/Bisnis/Pemasaran) 3.Pengalaman kerja bidang Training/Event Min 3-4 Tahun 4.Paham, update dengan Trend & Teknologi terkini 5.Memiliki wawasan & memahami strategi bisnis marketing 6.Memiliki kemampuan negosiasi dan networking yang luas7.Domisili &...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan atau contact center...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi, Hubungan Internasional - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan atau contact center...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan atau contact center...

Requirements: - Laki laki & Perempuan - Usia maksimal 29 tahun Pendidkan min D3/S1 jurusan Ilmu Komunikasi, Management, Satra Inggris, ilmu komunikasi - Memiliki Pengalaman di Customer Service Telco/digital sosmed/ call center mínimal 1 tahun - Kemampuan komunikasi yang baik dalam bahasa Indonesia. - Kemampuan berbahasa Inggris akan menjadi nilai tambah. -...

specifications - Keeping up to date and abreast of our Student progress to pass on relevant information to the Academic and Sales Teams and take necessary actions - Ensuring each person that walks into the Center is greeted with a warm welcome and as per company policies and standards - Managing the entrance/lobby area - Being the support system for any...

**Position**: Key Account Manager **Working area**:Sales **Workplace**:Indonesia **Requirements**: **Education**: - High school diploma/degree; **Skills**: - Fluent knowledge of the English language; **Work experiences**: * - At least two years of experience in the commercial field, preferably in the realm of Key Accounts/selling equipment to kitchen...

**Customer Service Representatives - BPO company** Open to applicants of Vietnamese nationality only Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Salary range**: 750 - 900 USD Gross **Responsibilities**: - Manage a high volume of calls in a timely and...

**Customer Service Representatives - BPO company** Open to applicants of Thai and Vietnamese nationality only Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately...

**Responsibilities**: - Directing all operational aspects including Distribution, Customer Service, Human Capital, Administration and Sales. - Providing Training, Coaching, Development and Motivation the employee. - Developing Forecasts, Financial Objectives and Business Plan. **Qualifications**: - Min. education level at Diploma for all majors - Min. 3...