Inbound Manager

Responsible for all sales activities Liaise with warehouse team for inbound, outbound and payment verification Leading, mentoring, coaching the team Daily/weekly report to head of retail Build and maintain relationship with client Help the team to hit or exceed revenue forecasts At least 2 years experience as Area Sales Manager/Regional Manager Have...

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Yogyakarta The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**About the role**: Operation Manager responsibilities all day-to-day activities, customer care, validation, Inbound-outbound, Content Moderator the performance of Contact Centre. Maintain Contact Centre excellence during every customer interaction. **What You Will Do ;**: - Meet all Key Performance Metrics established. - Maintain metrics and analyze data...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Fast...

At **NEWLAB+ Group**, we are boldly revolutionizing Indonesia's FMCG industry, specializing in cutting-edge beauty, health, and wellness products. Since first established in September 2019, we have experienced explosive growth, launching over 10 acclaimed products and delighting more than 1 million customers nationwide. In 2023, SWA Magazine recognized our...

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and resourceful **FREELANCE RESERVATION OFFICER** to join our growing and expanding...

Collect payments from the customers via Phone Calls (Inbound) - Keep tracking of assigned account to identify outstanding debt - Negotiate pay-off deadlines or payment plan - Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues - Take the initiative to make collection strategies - Doing...

Collect payments from the customers via Phone Calls (Inbound) - Keep tracking of assigned account to identify outstanding debt - Negotiate pay-off deadlines or payment plan - Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues - Take the initiative to make collection strategies - Doing...

**Who we are?** Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and experienced **Reservation Supervisor** with advanced customer service,...