Operations Shipper Onboarding Manager
1 week ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
**Responsibilities**:
- Initiate and provide operations flow through data analysis, routing and simulation
- Design and evaluate multiple operations flow solutions, specific to customer requirements
- Setup for operations network analysis and solutions optimization
- Manage the day-to-day execution of onboarding plans
- Track onboarding progress and report on results
**Requirements**:
- Bachelor's degree in related field such as business administration, management, or marketing
- Have 3-4 years working experience in Shipper Onboarding, Business Solutions or Operations / Transport Solution Design
- Multi-faceted knowledge in Operations, Commercial and Product
- Have experience to manage multiple project from scratch, especially in operations flow process
- Excellence in stakeholders management and communications skills
- Strong in data analysis, analytical thinking, and details oriented person
-
Shipper Success Management Lead
4 months ago
Jakarta, Indonesia Ninja Van Full timeOPENING FROM DEFAULT - ALL LOCATIONS Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000...
-
Shipper Success Management Supervisor
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Shipper Experience Assistant Manager
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Shipper Success Management
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Onboarding Manager
4 months ago
Jakarta, Indonesia Third-Party Job Posts Full timeCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Seller Onboarding
5 months ago
Jakarta, Indonesia Renos.id Full timeAs the Seller Onboarding and Education Manager, you will be responsible for ensuring the successful onboarding and education of sellers on our e-commerce marketplace. You will streamline the onboarding process, develop comprehensive education programs, and build strong relationships with sellers. Bachelor's degree in Business, Marketing, or a related field...
-
Shipper Experience Admin
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Partner Onboarding and Operation Support
4 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full time**General Scope**: Support day to day operation of apps onboarding for driver, including money management and educate the driver, also assisting team to achieve the organizational objective based on the ongoing project **Job Overview**: - Assisting Territory Project - Educating Mitra apps about the apps - Helping Mitra apps on App Troubleshooting - Keeping...
-
Trade Marketing Manager
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Customer Onboarding Manager
4 months ago
Jakarta, Indonesia WebEngage Full time**About the role**: A strategic position that allows you to be the main point of contact for mid-market & enterprise clients overseeing all processes during the onboarding and implementation phase to maximize the ongoing relationship. As a Customer Onboarding Manager, it will be your reasonability to gather the requirements from some pretty senior-level...
-
Compliance Admin
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Operations Planning and Growth
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Asia Business Operations
2 weeks ago
Jakarta, Indonesia Gas Power Lean & Business Operations Full time**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...
-
Livechamp Operations Intern
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Livechamp Operations Intern
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Creator Operation Specialist, Digital Services
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Partnership Operations Associate
4 months ago
Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full timeWe are seeking a Partnership Operations Associate to manage the registration and onboarding of new merchants, as well as provide ongoing support to existing merchants. The Partnership Operations Associate will work closely with internal teams to ensure a seamless and efficient merchant registration process. **Key Responsibilities**: - Manage the...
-
Senior People Operations Manager
6 months ago
Jakarta, Indonesia FAZZ Full timeJakarta, Jakarta, Indonesia **About the Role** Mainly managing Indonesia People Operations and GA team. Working closely with People Operations in Regional offices. **Job Descriptions** - Serve as a crucial point of contact & advisor for employment regulations & people operations process between employees & managers. - Support regulatory, compliance and...
-
Customer Onboarding Manager- Sea
4 months ago
Jakarta, Indonesia WebEngage Full time**About us**: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage...
-
Operations Analyst
4 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...