Membership Support Executive

15 hours ago


Jakarta, Indonesia Marsh Full time

**What can you expect?**
- Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
- Constant Challenge - work in a fast-paced environment in a company with strong values
- Team Culture - collaborative group of top-notch professionals and stakeholders

**What is in it for you?**
- A company with a strong brand and strong results to match
- Genuine work-life balance with flexible working arrangements
- Competitive salary and comprehensive benefits and programs

**We will count on you to**:

- Collect and analyzes client data information, including process in system
- Ensures the client servicing activities during the insurance policy period (e.g. Endorsements) are supported, tracked, and followed-up within the agreed SLA.

Providing administrative support and reviewing documents/client data information to ensure that communication and process flows smoothly between the internal team.
- Manages and records documents/client data information in the system to ensure timely follow up and agreed SLA.
- Adheres to Company's Errors and Omissions avoidance policy, broking standards, and continues to learn new policies and standards.

**What you need to have**:

- Minimum D3 degree
- Minimum 1 years in insurance industry (preferably experience in Employee Health & Benefits team) in the area of servicing or operations

Comfortable and experience working with technology (solutions)

Proficient in Microsoft Office tools (or equivalent)
- Good in Excel (Data Processing)
- Under direct supervision, perform general membership administrative tasks e.g. control, secure & maintain update data member
- Good communicator, collaborator, and problem solver
- Good in English (verbal and written)
- Detail oriented


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