IT Support Executive

2 months ago


Jakarta, Indonesia Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

**Responsibilities**:

- Have knowledge of IP Subnetting, Switching, Routing, MikroTik, Firewall, VLAN, DNS, Gateway, and Network Security.
- Install, manage, and troubleshoot network security solutions.
- Update software with the latest security patches and ensure proper defense for each network resource.
- Conduct vulnerability and penetration tests, identify and defend against threats, and develop disaster recovery plans.
- Configure security systems, analyze security requirements, and recommend improvements.
- Monitor network traffic for suspicious behavior.
- Create network policies, set authorization roles, and guard against unauthorized access, modification, and destruction.
- Consult with staff, managers, and executives on best security practices and provide technical advice.
- Configure and support security tools, such as firewalls and anti-virus software.
- Train staff to understand and use network security protocols.

**Requirements**:

- Minimum Bachelor’s degree in Computer Science, Computer Engineering, or Informatics.
- Basic understanding of IT Infrastructure (Computer Storage, Networking).
- Experience with basic OS operations (Windows, Linux).
- At least 3 years of work experience in a related field is required for this position.
- Good knowledge of routing and switching protocols, IP protocols (TCP/IP), VPN, Firewall, WAF, Load Balancer, IPS, DNS, anti-DDoS, and endpoint security protection (MikroTik/Palo Alto/FortiGate).
- Knowledge or experience in cloud infrastructure and networking is a plus.
- Ability to see tasks through to completion with mínimal supervision.
- Willingness to work outside of regular hours for project execution, troubleshooting, and standby requirements.
- Ability to work under pressure and learn new things quickly.
- Able to work both independently and in a team.
- Good communicator, with a positive personality and strong work motivation.
- Hold an IT Network Certification.
- Willing to work on a rotating shift schedule.
- Hold a valid driver’s license (SIM A).
- Possess MTCNA and CCNA certifications.


  • IT Support

    8 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    Persyaratan - Diutamakan aktif berbahasa inggris - Memiliki pengalaman troubleshooting komputer - Familiar Dengan Microsoft Apps, Hardware, OS, & Supporting Aplication Lainnya Tanggung Jawab


  • Jakarta, Indonesia AirAsia Full time

    **Responsibilities**: - Support daily operations. - Elevate incident tickets and trigger the management escalation within stated guidelines. - Ensuring assigned tasks are effectively executed in a timely manner. - Liaising and partnering with other support teams (internal team) to ensure seamless integration of IT service support and operations. - Manage...


  • Jakarta, Indonesia Airasia Airline Full time

    **Responsibilities** - Support daily operational. - Elevate incident ticket and trigger the management escalation within stated guidelines. - Ensuring assigned task is effectively executed in timely manner. - Liaising and partnering with other support team (internal team) to ensure seamless integration of IT service support and operation. - Make sure smooth...

  • IT Support

    7 months ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    1 week ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...


  • Jakarta, Indonesia PT Zulu Alpha Papa (ZAP) Full time

    **JOB DESCRIPTION**: - Collect, structure and analyze data to identify and interpret trends/pattern in data sets - Develop and maintain reports determine recommendation for Sales team that impact strategic business direction - Responsible to support Sales Team on organizing all Sales preparation and promotional material or events - Work with the content and...


  • Jakarta, Indonesia IT Group Indonesia Full time

    Melakukan monitoring, memecahkan permasalahan tentang permasalahan pada perangkat lunak atau perangkat keras. - Melakukan monitoring, memecahkan permasalahan tentang permasalahan internet atau jaringan. - Bekerja sama dengan berbagai departemen untuk memberikan solusi terkait permasalahan yang terkait pada IT Support, server di kantor, dan server di cloud. -...


  • Jakarta, Indonesia Association of Southeast Asian Nations Full time

    **Job Reference Number**: ESD/OFR/026 **Opening Date**: 09/10/2024 **Job Title**: Executive Support Officer **Closing Date**: 31/10/2024 The Association of Southeast Asian Nations (ASEAN) was founded in 1967 with the purpose of promoting regional cooperation in Southeast Asia, in the spirit of equality and partnership and thereby contribute towards...


  • Jakarta, Indonesia PT. Fajar Lestari Sejati (Dekkson) Full time

    Sales Support Executive - Experience in the related position - Education background in the related position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...


  • Jakarta, Indonesia Airasia Airline Full time

    **Functional Duties** - Manage equipment store and make sure equipment are properly arranged. - Execute deployment and setup of equipment. - Undertake to provide resolutions and/or workaround solutions to desktop operational requests in a timely manner. - Make sure ticket assigned are follow up and service/problem resolved within SLA. - Ensure all asset...


  • Jakarta, Indonesia Pasar Polis Full time

    **JOB DESCRIPTION** Collaborate with cross-functional teams to understand and analyze business processes, workflows, and data requirements. - Identify process gaps and areas for improvement, and develop solutions to optimize operational efficiency. - Conduct data analysis and provide insights to support decision-making and improve business processes. -...


  • Jakarta, Indonesia Page Executive Full time

    Opportunity in one of the biggest energy conglomerate - Strategic leadership role for career advancement **About Our Client**: Our client is q part of the largest energy conglomerates in Indonesia which focuses on the new green energy business line. With competitive objective to to become the largest global producer of white pellets, our client is looking...

  • IT Support

    7 months ago


    Jakarta, Indonesia PT Wahana Tata Mandiri (IT Help Desk Indonesia) Full time

    Kualifikasi: - Usia Max 32thn - Berpengalaman sebagai IT Support / IT Helpdesk min 2thn - Menguasai perbaikan Printer - Manguasai merakit dan instalasi hardware komputer - Dapat melakukan instalasi, konfigurasi software komputer, dan troubleshooting software - Dapat melakukan instalasi, konfigurasi security computer, dan mengatasi virus malware komputer -...

  • SAP Bpc Consultant

    3 days ago


    Jakarta, Indonesia Ovatix IT Solution Full time

    Greetings From Ovatix IT Solutions Pvt. Ltd. We have an urgent requirement for an SAP Business Planning and Consolidation Consultant with 9+ years Of Experience. Work Type: Work from office. (Jakarta, Indonesia) Joiner: Immediate/ within 3 weeks **Responsibilities**: - Participate in requirement gathering and design phase to define business requirements...

  • IT Support

    4 days ago


    Jakarta, Indonesia PT IT Service Centre Full time

    Persyaratan Pria D3 Tekhnik Informasi / Sistem Informasi Pengalaman Minimal 1 Tahun Waktu Kerja Senin - MInggu ( Libur WeekDays) Penempatan Jakarta Pusat Tanggung Jawab Paham Dengan OS Ms Windows 10 Paham Dengan Dasar networking Paham Dengan Troubleshooting Hardware, Software, dan Networking


  • Jakarta, Indonesia IT Group Indonesia Full time

    Ability to listen, take notes and execute with mínimal supervision - Formulate and execute product / brand strategic plans - Plan for all strategic plan needs and requirements - Coordinate with Regional Technology Practice Head on Principal Requirements - Align with Sales on all support initiatives - Assist in collating and validation of all client/prospect...


  • Jakarta, Indonesia 99.co Full time

    **About Us** **Join Us and Lead the Real Estate Revolution!** At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our...


  • Jakarta, Indonesia Page Executive Full time

    Progressive working environment - Strong financial foundation from the company **About Our Client**: Our client is a leading renewable business, boasting a significant turnover and excellent track record in Indonesia from both a business and human capital perspective. With a remarkable market share regionally, the organisation is still looking to implement...


  • Jakarta, Indonesia IT Group Indonesia Full time

    Support the company in optimizing it’s financial transactions and systems - Strengthen and grow relationships with vendors and suppliers through timely payments - Assist in streamlining and improving the accounts payable process - Exercise integrity and confidentiality in financial reporting - Comply with national and local financial regulations - Review...


  • Jakarta, Indonesia FINXFLO Full time

    **FINXFLO is looking for passionate Customer Support Executive to support our growth based in Jakarta!** FINXFLO is a MAS-regulated crypto brokerage designed to help traders access the best prices with an unparalleled level of transparency and efficiency. We are looking for a professional and interpersonal Customer Support Executive, to ensure that a...