Customer Support

Customer Support Engineer adalah titik kontak utama antara bisnis dan pelanggan. Customer Support Engineer memastikan pelanggan mendapatkan penjelasan mengenai produk, mendapatkan bantuan penggunaan produk, dan mensupport pelanggan dalam menggunakan produk. **Tanggung Jawab** - Menjawab kebutuhan pelanggan melalui berbagai channel komunikasi - Bekerja dekat...

WE ARE LOOKING CANDIDATE AS - Customer Service Support - The main objective of this roles are: Role: About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships...

**Requirements**: - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated min 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry level) -...

Provide technical support and maintain products on the customers site - Work in teams to provide the best technical support for customer experience - Monitor the system performance - Collaboratively detect and solve issues that occurred in a production system - Participate in both on-site and on-call technical support based on night or day shift work - Write...

Tugas dan tanggung jawab: - Handal dan menguasai troubleshooting hardware dan software - Handal dan menguasai Windows, Linux, LAN, WAN, setting router - Handal dan mampu merakit, memperbaiki Laptop, PC, Printer - Handal menggunakan SQL Query dan PostgreSQL/Oracle database - Memiliki pengetahuan dan pengalaman di alur bisnis proses perusahaan dagang dan...

Support to managing articles, tutorials, and FAQS to help customers troubleshoot issues. - Assisting support to the Customer Success team in various tasks, such as managing support tickets. - Participate to gathering and analyzing data to identify trends. - Assisting in the design of tools and processes that can increase the efficiency of the Customer...

Persyaratan Bachelor's degree in computer science, engineering, computer information science, information technology, or a related field. Proven experience working as an system implementation and support specialist Sound technical knowledge. The ability to multitask effectively. The ability to work independently and as part of a team. Strong analytical...

Enabling a two-way stream with customer facing teams through - collecting feedback from customer facing teams to derive meaningful insights for improvements and; guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers, especially guiding the marketing, branding and sales teams to align with the...

Leading and mentoring the Technical Support Team by overseeing the day-to-day operations of the IT support team - Design automation approach for the streamlining of all support-related workflows and reporting end-to-end - Run day-to-day DevOps activities, working closely with the engineering team &infrastructure team - Establishing, recommending, and...

About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

This is a good opportunity to be a part of Xtremax Indonesia’s team. Currently, we are looking for a new position as a Technical Support Engineer. As a Technical Support Engineer, you will be working in different shifts and will be acting as an assistant between Xtremax’s team and customers. Want to take this good opportunity and be part of an exciting...

**Location: Bandung** **Job Responsibility**: - Install and maintain software, hardware and network systems - Troubleshoot and support IT equipment (PCs, printers, etc.) - Provide end-user training and ensure SOP compliance - Offer ongoing IT support across all business units within the Tempo Scan Group **Qualifications**: - Bachelor's degree in...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

The Assistant Store Manager at My Hartono is responsible for supporting the Store Manager in driving business growth, improving operational efficiency, and delivering exceptional customer experiences. This dynamic role requires strong leadership and analytical skills, as well as the ability to communicate effectively with staff and customers.Key...

Jobdesc: - Campaign Management: Develop, implement, and manage social media campaigns to enhance brand awareness and drive engagement on Facebook. - Online Engagement: Monitor and respond to comments, messages, and inquiries on the Facebook page to foster community engagement and build relationships with followers - Issue Resolution: Address and resolve...

**Job Desc**: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including...

Campaign Management: Develop, implement, and manage social media campaigns to enhance brand awareness and drive engagement on Facebook. - Online Engagement: Monitor and respond to comments, messages, and inquiries on the Facebook page to foster community engagement and build relationships with followers. - Issue Resolution: Address and resolve customer...

Planning & delivering CRM strategies & initiatives and overseeing execution of campaigns - Segmenting & Clustering customer database correctly and Identifying opportunities to drive incremental revenue from existing customers Segment - Owning the retention campaigns, from conceptualization to analysis : idea generation, proposal preparation, overseeing the...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...