Communication Support
4 months ago
Jobdesc:
- Campaign Management: Develop, implement, and manage social media campaigns to enhance brand awareness and drive engagement on Facebook.
- Online Engagement: Monitor and respond to comments, messages, and inquiries on the Facebook page to foster community engagement and build relationships with followers
- Issue Resolution: Address and resolve customer issues and complaints promptly, escalating them to the appropriate teams when necessary to ensure customer satisfaction
- Collaboration: Work closely with marketing, design, and customer service teams to create cohesive and effective social media strategies that align with overall business goals.
- Training and Development: Provide training and support to drivers on how to effectively use social media for engagement and promotion, aiming to increase the number of active drivers participating in online campaigns.
- Performance Analysis: Track and analyze social media metrics to assess the effectiveness of campaigns and engagement strategies, making data-driven recommendations for improvement.
- Content Creation: Develop engaging content tailored for the Facebook audience, including graphics, videos, and written posts that resonate with the target demographic.
- Trend Monitoring: Stay updated on social media trends and best practices to ensure the brand remains relevant and competitive in the digital landscape.
Criteria:
- Min. S1
- Familiar with Powerpoint, Photoshop,and excel
- Familiar with content writer / handling social media
- Domicile in Bandung
Benefit :Basic : 4.209.309
Bpjs Kesehatan & Bpjs Ketenagakerjaan
**Job Types**: Full-time, Contract
Contract length: 6 months
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