Application Support Engineer
4 months ago
**Responsibilities**:- Fulfill service requests and change requests.- Document and track incidents, service requests, change requests and provide regular progress reports.-
- Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.-
- Support the team in defining project requirements, tracking and documentation.- Propose improvements to address recurring issues and close monitoring gaps.
**Requirements**:
**The role is based in Bandung and on-site presence is required.**Diploma / Bachelor Degree in Computer Science or Computer Engineering, with excellent academic records or outstanding professional or personal achievement.- At least two years of working experience in software maintenance and support- Excellent communication and writing skills in English.- Strong problem investigation and solving skills.- Has an analytical mindset and is able to understand business and functional concepts.- Proactive and self-driven and able to work under pressure with a high sense of urgency.- Possess SQL knowledge and be able to construct basic SQL queries.- Ability to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware.- Ability to work effectively both independently & within a team.- Good communication skills for interaction with both internal and external stakeholders of all levels.
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Application Support Engineer
3 months ago
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Application Support Engineer
4 months ago
Bandung, Indonesia THE SOFTWARE PRACTICE PTE. LTD. Full time**Responsibilities** - Fulfill service requests and change requests. - Document and track incidents, service requests, change requests and provide regular progress reports. - Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments. - Support the team in defining project requirements, tracking and...
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Application Support Engineer
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