Service Excellence Manager

Mengontrol implementasi proses pelayanan di cabang yang berada di bawah supervisinya. - Membuat dan melaksanakan program service. - Melakukan sosialisasi program, survey dan memastikan standar yang berhubungan dengan service sesuai dengan kebutuhan cabang dan jadwal yang sudah ditentukan. - Melakukan kunjungan ke cabang (Branch Visit) secara periodik untuk...

**Responsibilities**: - Develop and execute strategies to continuously improve operational efficiency and effectiveness across operational processes - Manage the change management team, guiding them in creating Standard Operation Procedures (SOP) & Working Instructions to ensure proper E2E warehouse operational flow, also developing and implementing...

Job OverviewWe are seeking an exceptional Food and Beverage Manager to join our team at Archipelago International. As a key member of our management team, you will be responsible for driving operational excellence in our culinary operations.

**Job Descriptions**: - Drive user engagement and adoption. - Track and follow up on Center of Excellence initiatives. - Create and deploy standard operating procedures within internal unit. - Support cross-collaboration projects. **Job Qualifications**: - Minimum Bachelor's Degree in Computer/Telecommunication Engineering. - Minimum 1 year of experience...

1. Pendidikan min D3 teknik mesin 2. Pengalaman min 5 tahun sebagai Sevice Manager di dealer resmi 3. Strong customer handling 4. Strong Leadership 5. Memahami flow Proses Service, Part dan PDI 6. Dapat mengelola bengkel dan mampu membuat target

An Expeditor is responsible for ensuring the timely delivery of materials, goods, and services necessary for a project or ongoing business operations. They coordinate with suppliers and vendors to monitor order progress and resolve any delays, ensuring that materials arrive on time and meet quality standards. Key Responsibilities: - Track the progress of...

Room Service Supervisor A Room Service Supervisor is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. **What will I be doing?** As a Room Service Supervisor, you will be responsible for managing room service operations to deliver an excellent...

Melakukan distribusi dan kontrol pekerjaan Preventiv Maintenance (PM), Corrective Maintenance (CM) dan Implementasi ke seluruh area kerja manage service untuk menjaga target SLA tercapai Mengawal dan memastikan semua tiket PM/CM terdistribusi keseluruh area Melakukan Closing ticket pada aplikasi monitoring PCS Group MMS dan MEMO Pria/ Wanita Usia maksimal...

**Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...

Guest Service Agent - Minimum 1-2 years experience in a similiar position in a 4/5 star Hotel - Excellent communication & interpersonal skills - Have strong leadership skills - Established assessment and decision-making skills, influential people, time management - Fluent in English

**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...

Job responsibility: - Performs Installation, installation supervision and commissioning - Performs maintenance, modification and troubleshooting - identifying and reporting failure modes encountered when in the field also responsible for determining the cause of these failures. - Manage third party service Vendors - Working with manufacture to solving...

Kualifikasi: - Pendidikan Min. D3 jurusan Management, Ilmu komunikasi, Sistem Informasi dll - Mahasiswa Aktif D3, S1 dipersilahkan melamar - Mengenal tentang customer service E-Commerce - Mampu mengoperasikan microsoft office (word, excel dll) - Memiliki pengalaman Customer Service menjadi nilai Tambah - Bersedia bekerja shifting dan bersedia lembur jika...

**Kualifikasi**: Pendidikan mínimal S1 dari semua jurusan Memiliki pengalaman kerja mínimal 4-5 tahun sebagai Food Service/Sales Manager Horeca Memiliki hubungan atau koneksi yang baik dengan client dan customer (Hotel, Restauran, Kafe dan Instansi lainnya) Dapat bekerja dalam tim, target oriented dan memiliki komunikasi yang baik Bersedia untuk bekerja...

**Job Descriptions**: - Develop Front Liners Service Standard Guideliness & Customer Care Training Module. - Conduct Training Development for Front Liners. - Measure Front Liners Technical Competency Level. - Measure and analyzing Customer Satisfaction Index (All Sinar Mas Land projects). - Handle Unsolved Ticket Customer. - Handle Service...

Restaurant Manager - Minimum 2 (two) years experience in a similar position - Orieltation on business results and integrity - Excellent communic ation skills, strong guest service mindset, people management and development skills - Good practical. operational and adequate administrative skills

Bar Manager - Minimum 2 (two) years experience in a similar position - Orieltation on business results and integrity - Excellent communic ation skills, strong guest service mindset, people management and development skills - Good practical. operational and adequate administrative skills

**JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

**Responsibilities** **1. Client Relationship Management**: 1.1 Cultivate and maintain strong relationships with client stakeholders, particularly those involved in equipment handling and maintenance. 1.2 Conduct regular meetings with clients to discuss spare parts deliveries, equipment repair status, and other logistics-related matters. **2. Logistics...

**Responsibilities** **1. Client Relationship Management**: 1.1 Cultivate and maintain strong relationships with client stakeholders, particularly those involved in equipment handling and maintenance. 1.2 Conduct regular meetings with clients to discuss spare parts deliveries, equipment repair status, and other logistics-related matters. **2. Logistics...