Customer Service Coordinator

6 months ago


Tangerang, Indonesia Sinergi Performa Cipta Full time

**JOB DESCRIPTIONS**:

- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, and sales transaction.
- Educate consumers and partners on Grab products, and promotional campaigns, as well as troubleshoot when they have difficulties.
- To resolve consumers' and partners' problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

**REQUIREMENTS**:

- **Min D3/S1 any major With a GPA of 2,75**
- Min. Fresh graduate and max 2 years in the same position (entry-level)
- **Clear Articulation** and good communication in Bahasa
- Have experience in the customer service area (walking customer service)
- Have experience in the sales area
- **Typing skill with WPM 50 & Accuracy 90%**
- **Has vaccinated 3 dose**
- Energetic and agile
- Attention to detail

BENEFIT:

- Basic salary, health insurance, Meals Allowance, Transport Allowance, Attendance Allowance

Jenis Pekerjaan: Penuh Waktu, Kontrak



  • Tangerang, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...


  • Tangerang, Indonesia PT SWAKARYA INSAN MANDIRI (CENTRAL) Full time

    Kami adalah perusahaan yang bergerak dibidang tenaga alih daya / outsourcing, saat ini salah satu klien kami sedang membutuhkan posisi sebagai _**Customer Service Support Coordinator **_dan untuk penempatan di _**Tangerang (BSD)**_ **Kualifikasi**: - Pendidikan mínimal D3/S1 - Usia maksimal 28 Tahun - Pengalaman sebagai Customer Service mínimal 1 tahun...

  • Customer Services

    6 months ago


    Tangerang, Indonesia UniPin Full time

    As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

  • Customer Services

    7 months ago


    Tangerang, Indonesia UniPin Full time

    As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

  • Customer Services

    4 weeks ago


    Tangerang, Indonesia UniPin Full time

    As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...


  • Tangerang, Indonesia Essity Full time

    **Customer Logistic Export Coordinator**: The role is responsible for ensuring the availability of the goods, from the producing factory to the customers, and controlling related suppliers, processes and costs for transport and warehousing. In addition, the role is responsible for owning, facilitating, and the administration of local company sales...


  • Tangerang, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Supervise customer complaint handling improvement activities and handling related to water meter devices, to ensure that customer complaints and needs can be handled according to the time and targets that have been set. **Job Qualifications**: - Minimum Bachelor Degree Mechanical Engineer. - Minimum 3 years experience as water...

  • Customer Service

    6 months ago


    Tangerang, Indonesia WATT Full time

    This is a full-time on-site role located in Tangerang, Indonesia for a Customer Service Lead. The Customer Service Lead will be responsible to handle day to day Customers' enquiries, resolving customer support issues, ensuring customer satisfaction, Overseeing that orders are being forwarded to fulfillment team and fulfilled on time. Ensuring customer's...


  • Tangerang, Indonesia PT Alpha Utama Mandiri Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service

    3 months ago


    Tangerang, Indonesia PT.Permata Indo Sejahtera Full time

    Kualifikasi: 1. Wanita 2. Usia Maksimal 30 Tahun 3.Pendidikan mínimal D3 4. Pengalaman sebagai Customer Service 5. Mampu berkomunikasi dengan baik 6. Mempunyai jiwa service excelent 7. Penempatan Tangerang (Gading Serpong) Jobdesc: Menangani keluhan customer secara keseluruhan Benefit: Gaji Pokok UMK 2024 Tunjangan Lembur BPJS Hati-hati penipuan,...

  • Customer Service

    2 months ago


    Tangerang, Indonesia PT Vidya Artha Tama Full time

    Deskripsi Pekerjaan - Menjalin komunikasi dan koordinasi dengan Customer - Mengerjakan administrasi dibidang Customer Service - Min. Pendidikan S1 - Bersedia bekerja tidak menggunakan atribut keagamaan - Diutamakan memiliki pengalaman min. 1 thn Customer Service dibidang perusahaan Property - Bersedia bekerja shifting - Dapat mengoperasikan komputer - Aktif,...

  • Customer Service

    7 months ago


    Tangerang, Indonesia PT Magada Tirta Amerta Full time

    **Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...

  • Customer Service

    6 months ago


    Tangerang, Indonesia INTERNUSA Full time

    Lowongan Posisi: Customer Service (CS) Penempatan: Kota Tangerang (Modernland, CIkokol) Kualifikasi: - 1. Wanita, usia max 24 tahun - 2. Pendidikan min.SMK/D3, diutamakan Jurusan Admistrasi perkantoran / Pemasaran / Komunikasi. - 3. Penampilan menarik. - 4. Single/Belum menikah. - 5. Memiliki kemampuan komunikasi yang baik. - 6. Bisa berbahasa Inggris -...


  • Tangerang, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Coordinate with technicians regarding carrying out repairs and complaints. - Check the results of complaint improvements before submitting them to the Water Complaints section. - Coordinate regularly with Customer Care in handling customer complaints. - Arrange a schedule for repairing complaints, installing new meters, reinstalling...

  • Customer Service

    6 months ago


    Tangerang, Indonesia PT Global Urban Esensial Full time

    PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business. Mengatur and...

  • Customer Service

    7 months ago


    Tangerang, Indonesia Arlie Percetakan Kain Full time

    Hi, we're hiring Customer Service (sales) **Requirements**: - Minimal D3, - Memiliki pengalaman kerja mínimal 1 tahun, - Informatif dan sabar terhadap pertanyaan-pertanyaan customer, - Bersedia belajar untuk product knowledge, mengenai kain dan perhitungannya, - Bisa berhitung / tidak asing dengan angka, - Bisa bekerjsama dengan tim, - Bisa mengoperasikan...

  • Customer Service

    2 weeks ago


    Tangerang, Indonesia PT Mitracomm Ekasarana Full time

    Customer Service - Tangerang - Maksimal usia 25 tahun - Minimal Pendidikan D3/S1 Any Major | IPK mínimal 2.75 - Pengalaman mínimal 6 bulan sebagai Customer Service atau Sales (nilai plus) - Berpenampilan menarik - Bersedia Shifting - Penempatan Kerja : Tangerang Benefit: - Jenjang Karir - Gaji Tetap - Tunjangan - BPJS Kesehatan & BPJS Ketenagakerjaan

  • Customer Service

    3 months ago


    Tangerang, Indonesia PT. Swakarya Insan Mandiri Full time

    Hello Jobseekers! Salah satu client kami membutuhkan tenaga kerja untuk mengisi posisi **Customer Service **dengan Deskripsi Pekerjaan & Requirement sebagai berikut: - Memandu konsumen dan mitra dalam menggunakan produk perusahaan - Mengelola pertanyaan layanan dan perselisihan yang timbul dari konsumen dan mitra - Memberikan layanan pelanggan yang sangat...

  • Customer Service

    8 months ago


    Tangerang, Indonesia PT Kusuma Sampurna Mulia Full time

    Customer Service - Domisili Tangerang - Diutamakan berpengalaman - Head Office di Tangerang Kota. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran...


  • Tangerang, Indonesia PT Netciti Persada Full time

    **Job Description**: - Customer service for Walk in Customer. - Serving, handling customer needs related to products and services offered or used by customer Address. - Handling customer complaints properly and correctly. - Helps offer and explain products and services to customers. - Help organize customer administration by system. - CRM and Customer Data...