Service Advisor

6 months ago


Surabaya, Indonesia PT Duta Cemerlang Motors Full time

**Deskripsi Pekerjaan**:

- Melakukan koordinasi yang berhubungan dengan keperluan _booking service_
- Menerima dan melayani _customer _yang akan melakukan _service _di _workshop_
- Mendistribusikan SPK kepada tim _service_ untuk dilakukan perbaikan dan pengecekan
- Mengkonfirmasikan kepada customer kondisi kendaraan sesuai dengan isi form _checklist_ penerimaan dan penyerahan kendaraan
- Bertanggung jawab pada eskalasi keputusan yang lebih dekat kepada sisi teknis terhadap kualitas _service_

**Kualifikasi**:

- Pendidikan mínimal D3 jurusan teknik otomotif
- Pengalaman sebagai _Service Advisor _atau mekanik senior mínimal 3 tahun
- Memiliki pengetahuan & pengalaman yang baik mengenai perbaikan & perawatan kendaraan niaga
- Memiliki kemampuan analisa dan berpikir strategis yang baik
- Mahir menggunakan komputer, Ms. Office, dan tanggap teknologi
- Memiliki sertifikat Hino menjadi nilai tambah
- Memiliki SIM A/B1/B2 menjadi nilai tambah
- Bersedia bekerja dengan sistem shift & ditugaskan diseluruh lokasi kerja perusahaan
- Komunikatif, proaktif, dan tanggap teknologi

Jenis Pekerjaan: Penuh Waktu, Kontrak, Permanen

Upah: Dari Rp4.725.479 per bulan

Pertanyaan Lamaran:

- Dimanakah domisili anda?
- Apa kemampuan IT atau komputer yang anda milik?

**Education**:

- SMA/SMU/SMK (Diwajibkan)

**Experience**:

- Mekanik otomotif (unit passenger/niaga): 2 years (Diwajibkan)
- Service Advisor: 1 year (Diwajibkan)

License/Certification:

- SIM C (Diwajibkan)
- SIM A (Diutamakan)


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