Center Manager

5 months ago


Jakarta, Indonesia EF Adults Indonesia Full time

As Center Manager, you are responsible for the center’s day-to-day operational activities. You are responsible for a center’s staff, customer, and business performance. You are expected to lead center revenue performance, support day-to-day center operations, and manage center team.

Key Responsibilities

Embody EF core values and set a service-oriented, collaborative culture in the center through role-modelling.

Engage with customers actively and personally and create an environment in which all staff treat our customers respectfully, like they are your first or last.

Identify new ways to deliver the best customer services; take care of customer complaints and turn unhappy or angry customers into our advocate.

Responsible to the achievement of Center’s revenue by leading the team through various customer acquisition channels, including referral and retention of current students.

Monitor the center performance through verification and analysis of sales reports and student satisfaction reports (NPS results); make sure center follows all EF English Center processes, policies, and procedures.

Lead the Sales, Service and Academic team in acquiring new students, maintaining number of students and ensure memorable learning experience throughout the study period.

Come up with ideas and feedback in order to make things better, that help improve the business continuously.

Ensure a safe, clean, delightful working and learning environment for staff and students; in a nutshell, run and grow a meaningful business with sound financial result, through people and service.
Hold a degree or higher qualification, overseas study or working experience is desirable.

5+ year work experience with exposure in managerial or people development position in fast-paced growth environment. Had independently handled overall management and experienced work with people from different culture.

Have proven track record in team leadership and management, proven track record on hiring, training, developing staff, and retaining star performers.

Result driven, have strong sales background, have proven record on achieving sales, and/or service target.

Can communicate effectively in English in a multicultural environment.

Excellent interpersonal skills and communication skills.

Are passionate about and capable of running a quite independent P&L.

Self-motivated and comfortable working under pressure while maintaining a positive spirit.

Are flexible to work Saturdays and Sundays due to the nature of our business.


  • Center Manager

    2 months ago


    Jakarta, Indonesia Migunani & Co Full time

    **Center Manager for an international learning center** Center Manager oversees the overall management of our branch. Duties include staff hiring and training, motivating staff to achieve targets, sales and marketing, operating the branch on a day-to-day basis and making sure high production and efficiency in overall branch operation are...

  • Command Center Manager

    3 months ago


    Jakarta, Indonesia Lintas Media Danawa Full time

    **Job Requirements**: - Pendidikan Minimal setingkat S1 semua bidang - Pengalaman pekerjaan bidang pusat data dan/atau TIK selama mínimal 12 tahun - Pengalaman sebagai manager bidang TIK mínimal 3 tahun - Memiliki pengalaman pekerjaan mengelola relasi pelanggan/ Sales Representative/ Account Manager/ Customer Support/ sejenisnya - Sertifikasi setara...

  • Data Center Manager

    5 months ago


    Jakarta, Indonesia Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Project Manager

    2 months ago


    Jakarta, Indonesia Company: Bureau Veritas Full time

    Project Manager - Data Center**Date**:8 Oct 2024 **Location**: Jakarta, Jakarta, ID **Company**:Bureau Veritas - Has Experienced min - 5 Years as Project Manager with Minimal 1 time as Project Manager for Data Center Project Design. - PMP Ceritfied or Project Management Expert.

  • Call Center Manager

    5 months ago


    Jakarta, Indonesia Bocah Indonesia Full time

    **Bocah Indonesia, **a one stop fertility center is currently searching for **Call Center Manager** to drive measurable results that benefit our business **Responsibilities**: - Leading Telemarketing Officers. - Driving, Coaching and Developing team Telemarketing to maintain good performance. - Maintain good communication with other department - Experience...

  • Service Center Manager

    2 months ago


    Jakarta, Indonesia Time International Full time

    Jakarta What You'll Do: - The Service Center Manager is responsible for overseeing all operations within the service center, ensuring efficient workflow, exceptional customer service, and maintaining the high standards associated with luxury watch brands. This role focuses on leading the service team, managing budgets, maintaining inventory accuracy, and...


  • Jakarta, Indonesia EZSVS Full time

    **Sales Director (IDC Data Center Professional Services)** Job Description: We are looking for an experienced and passionate Sales Director responsible for the development of IDC Data Center Professional Services and the company's business. This role primarily involves local project execution, team management, company operations, and expanding local...


  • Jakarta, Indonesia PT. Adicipta Carsani Ekakarya Full time

    **Job Requirements**: - Pendidikan mínimal setingkat S1 semua bidang - Pengalaman pekerjaan bidang TIK selama mínimal 12 (dua belas) tahun - Pengalaman sebagai manager (manager/leader/supervisor) bidang TIK mínimal 3 (tiga) tahun - Memiliki Sertifikasi CGEIT/CISSP/ CEH/CPTE - Pemahaman Perimeter Keamanan Siber (Security Operation Center Manager) 1....

  • Commissioning Manager

    5 months ago


    Jakarta, Indonesia Microsoft Full time

    Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted...


  • Jakarta, Indonesia PT. Adicipta Carsani Ekakarya Full time

    **Job Requirements**: - Pendidikan Minimal setingkat S1 Teknik / komputer / manajemen - Memiliki Pengalaman pekerjaan bidang IT mínimal 12 (dua belas) tahun - Memiliki Pengalaman sebagai manager/leader/supervisor dan/atau yang setingkat mínimal 3 (tiga) tahun - Memiliki Sertifikasi : CompTIA Cloud+/ VCP/VCAP Cloud 1. Menetapkan target capaian (SLA) kerja...

  • Account Manager

    5 months ago


    Jakarta, Indonesia ABB Full time

    **Account Manager - Data Center**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Jakarta, Indonesia Lintas Media Danawa Full time

    **Job Requirements**: - Pendidikan Minimal setingkat S1 Teknik / komputer / manajemen - Memiliki Pengalaman pekerjaan bidang IT mínimal 12 (dua belas) tahun - Memiliki Pengalaman sebagai manager/leader/supervisor dan/atau yang setingkat mínimal 3 (tiga) tahun - Memiliki Sertifikasi : CompTIA Cloud+/ VCP/VCAP Cloud 1. Menetapkan target capaian (SLA) kerja...

  • Data Center Engineer

    6 months ago


    Jakarta, Indonesia Super Indo Full time

    Description- Data Center Engineer (System Administrator) dalam Divisi IT- Responsibilities- Manage Data Centers and availability - Manage Active Directory (user, HA & replication) - Manage MS Exchange (mailbox, db, mail traffic, etc.) - Manage Domain Controller (servers) - Manage Server Storage Space (monitor, analyze, report, suggest) - Manage Storage Area...


  • Jakarta, Indonesia PT Elabram Systems Full time

    Persyaratan Min. Bachelor (S1/S2) in Electrical Engineering, Computer Engineering, Information Technology Min. 3 years of experience in the same position Experience in over 1000 project deliveries Ability to communicate in both spoken and written English. Willing to be located in Cibinong, Kab. Bogor Tanggung Jawab Create data center-related strategies and...


  • Jakarta, Indonesia Lintas Media Danawa Full time

    _**Note: By sending a resume via this form, applicants give permission to Lintas Media Danawa (LMD) to save the applicant's resume, as well as other related information or data in LMD's personal database and give permission to share the resume with LMD partners so the applicants could be contacted by LMD Recruiter or Recruiter LMD's partner once there is a...


  • Jakarta, Indonesia American Center for Education Full time

    Regional Marketing and Sales Manager for Indonesia Basic Salary plus Performance Bonus **Duties**: 1. To establish American Center for Education’s presence in Indonesia 2. To develop student enrolment from Indonesia 3. To establish recruitment channels through recruitment agents in Indonesia 4. To manage agent network for increase student recruitment...


  • Jakarta, Indonesia PT Bumi Amartha Teknologi Mandiri Full time

    Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed...


  • Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. Strategy and Account Management Ensure that account plans are implemented and aligned with client objectives. Be accountable for the profit, loss and growth of the assigned portfolio of accounts. Work with the Account Management Enablement organization to implement the agreed account management...


  • Jakarta, Indonesia PT Amazon Data Srvcs Indonesia Full time

    2+ years of IT infrastructure operations experience. - Computer/Server Hardware Troubleshooting experience. - Basic understanding of Network operation / support experience - Written & verbal communication skills - This role involves covering 24x7 shift rotation Do you have a passion to install, deploy, service and maintain mission critical IT infrastructure...

  • Call Center Manager

    7 months ago


    Jakarta, Indonesia PT Linksindo Makmur (W Group) Full time

    Call Center Manager - Jakarta "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud Company. The...