Student Induction Advisor

6 months ago


Jakarta, Indonesia Study Group Full time

Contract type: Full Time
- Fixed Term (12 months)

Location: West
- Jakarta, Indonesia.

As a Student Induction Advisor, you would be responsible for providing outstanding customer service and sales support to International Students as they make their final steps towards their overseas study. This would involve offering advice on visa requirements, travel preparation, course information & accommodation. Additionally, you would need to ensure that all conditions for enrolment are met, so these students can begin their course seamlessly. You will need to be friendly, helpful, and professional in all interactions with students to ensure that they are receiving the best possible service.

**ABOUT THE ROLE**
- Support students who have confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course
- Present and prepare student arrival workshops and student networking events
- Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student
- Maximising conversion rates from confirmation to arrival.

**ABOUT YOU**
- Knowledge of overseas education systems (UK, Ireland & North America)
- Knowledge of the Student Visa Regulations (Tier 4)
- Outstanding Customer-service orientated approach
- Experience in using SalesForce CRM & PureCloud telephony system
- Tertiary educated, preferably with relevant experiences
- Excellent attention to detail and communication skills
- Demonstrated fluency in written and spoken English.
- (Desirable) Proficiency in both written and spoken Arabic is considered an added value for the role.

**ABOUT US**

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

**ORGANISATIONAL COMPLIANCE**

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted
- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

reCKizSEmA


  • Ecl Advisor

    5 months ago


    Jakarta, Indonesia Crimson Education Full time

    **ECL Advisor** - US Extracurricular and Leadership Project Advisor: - Non-profit/community service - Entrepreneurship/Start-up’s - Computer Science - Engineering (mechanical, electrical, chemical, etc) - Physics - Biology and Medical Sciences - Law - Performance, Theater, and Fine Arts **Service Expectations**: As a provider of the standard ECL Service,...


  • Jakarta, Indonesia PT Ruang Raya Indonesia (Ruangguru) Full time

    Keeping up to date and abreast of our students' progress to pass on relevant information to the Academic Teams and take necessary actions - Engaging students and motivating them on every occasion, as well as taking care of prospects to help support the sales activity - Supporting our students' progress by providing ongoing and consistent support, advice, and...


  • Jakarta, Indonesia SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Education Sales

    5 months ago


    Jakarta, Indonesia PT Koding Next Indonesia Full time

    **Job overview** **As an Education consultant**, you will be responsible for converting leads into customers, building relationships with new customers, and act as a students advisor, being the first point of contact for the clients and students. **Responsibilities**: - Build and maintain good relationships with prospective customers and students via...

  • Founder's Office

    5 months ago


    Jakarta, Indonesia Gandeng Foundation Full time

    Gandeng Foundation is a non-profit foundation that focuses on creating a sustainable flow of education for Indonesian youths. We aim to synergized ecosystem to improve soft skill education for students and foster youth-led social enterprise and NGO. We are looking for exceptional leaders to lead as Founders Office at Gandeng Foundation. Dare to leap yourself...

  • Admin Coordinator

    5 months ago


    Jakarta, Indonesia PT. Elit Solusi Niaga Full time

    **Key Responsibilities**: - Serve as the primary point of contact for Indonesian students, providing information, guidance, and support throughout their academic journey. - Organise and coordinate orientation programs and events tailored to Indonesian students to help them acclimate to campus life. - Manage student records, including enrollment, attendance,...

  • Education Consultant

    5 months ago


    Jakarta, Indonesia PT Koding Next Indonesia Full time

    ** Join Our Team as an **Education Consultant**! ** **Job Overview**: Are you passionate about guiding others toward success? We're on the lookout for an enthusiastic Education Consultant to join our dynamic team. Dive into a role where you'll transform leads into satisfied customers, forge strong connections, and empower students on their educational...

  • Education Consultant

    5 months ago


    Jakarta, Indonesia PT Koding Next Indonesia Full time

    ** Join Our Team as an **Education Consultant**! ** **Job Overview**: Are you passionate about guiding others toward success? We're on the lookout for an enthusiastic Education Consultant to join our dynamic team. Dive into a role where you'll transform leads into satisfied customers, forge strong connections, and empower students on their educational...


  • Jakarta, Indonesia Rexroth Full time

    **Company Description**- Collaborate with appropriate departments to share new knowledge, evidence, and best practices for continual development and innovation. - Demonstrate dedication to client satisfaction by anticipating their needs and providing a convenient shopping experience. - Use digital photographs with precise explanations to give customers and...


  • Jakarta, Indonesia SEVEN Retail Full time

    Oversee Academy Managers at 4+ centers, ensuring efficient operations. - Lead and motivate teams to meet sales and customer satisfaction targets. - Conduct performance reviews and implement improvement plans. - Develop and execute sales strategies to boost student enrollment. - Mentor the Student Advisors to meet sales KPIs and maintain high conversion...

  • Environmental, Health

    2 months ago


    Jakarta, Indonesia Renewable Energy Grid Solutions Full time

    **Job Description Summary**: Provides a student opportunity who are currently pursuing an Environmental Safety and Health, Occupational Safety and Health, or like engineering degree to get hands on experience working with and EHS Team in a complex manufacturing environment. The EHS intern will contribute to EHS process improvement projects and advance best...


  • Jakarta, Indonesia ACG School Jakarta Full time

    **Schedule 1**: **Position Title** Support Teacher Assistant - ACG School Jakarta **Reports To** Vice Principal **Location** ACG School Jakarta **Working hours** 7.30am - 4.00pm (Monday to Friday) **Key Objectives of the Position**: - To complete administrative tasks related to student learning and help ensure class efficiency - To work...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna University Full time

    To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To participate in the University and wider Department activities. The main responsibility includes the following: - To engage in undergraduate teaching. The range of duties may vary from time to...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna University Full time

    To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To participate in the University and wider Department activities. The main responsibility includes the following: - To engage in undergraduate teaching. The range of duties may vary from time to...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna Schools System Full time

    **Company Description** Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna Schools System Full time

    **Company Description** Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna Schools System Full time

    Company Description Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna Schools System Full time

    Company Description Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna Schools System Full time

    Company Description Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...

  • Sampoerna University

    7 months ago


    Jakarta, Indonesia Sampoerna University Full time

    Company Description Sampoerna University is the only university in Indonesia that offers an American-style higher education experience. As part of the Sampoerna Schools System, it represents the culmination of the nation’s only integrated system of schools based on international standards of quality. Sampoerna University operates programs under the...