Implementer - (IT Services Industry)

5 months ago


Jakarta, Indonesia SabiKerja Full time

**Description**:
SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us.

We represent our client that Software-as-a-Service (SaaS) company that specializes in delivering innovative finance solutions to businesses of all sizes. With a dedicated focus on financial management, their cutting-edge software platform enables organizations to streamline their financial processes, enhance decision-making capabilities, and achieve greater operational efficiency.

**Key Responsibilities**:

- Manage and oversee the end-to-end implementation process of IT SaaS solutions for enterprise clients.
- Coordinate with clients to gather requirements, understand their business needs, and develop implementation plans.
- Ensure that project timelines and deliverables are accurately defined and communicated to all stakeholders.
- Monitor project progress, track milestones, and proactively identify and address any potential risks or issues that may impact the implementation timeline.
- Collaborate with cross-functional teams, including developers, QA analysts, and support teams, to ensure smooth and efficient implementation processes.
- Conduct thorough testing and quality assurance checks to ensure the accuracy and functionality of the implemented solutions.
- Provide training and support to clients during the implementation phase, ensuring a seamless transition to the new software solution.
- Maintain regular communication with clients, keeping them informed of project status, addressing any concerns, and providing timely updates.
- Document and maintain comprehensive project documentation, including project plans, requirements, and implementation details.

**Qualifications**:

- Minimum 3 years of experience in implementing IT solutions, preferably in the SaaS industry.
- Strong project management skills, with the ability to effectively plan, organize, and prioritize tasks to meet project deadlines.
- Detail-oriented mindset, ensuring data accuracy and adherence to project timelines.
- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Proven track record of successfully implementing software solutions for multiple enterprise clients.
- Ability to handle multiple projects simultaneously, managing priorities and ensuring timely delivery.
- Familiarity with project management tools and methodologies.
- Strong problem-solving skills and the ability to think analytically to address implementation challenges.


  • IT Implementer

    4 months ago


    Jakarta, Indonesia BOSNET Distribution Indonesia Full time

    In 2017, BOSNET was acquired by PT Telkom Indonesia Tbk., a world-class brand listed on both the IDX (TLKM) and NYSE (TLK). This acquisition marked a significant milestone for BOSNET and has positioned the company as a key player within Telkom's group of companies. With Telkom's support, BOSNET is well-positioned to continue providing innovative solutions to...


  • Jakarta, Indonesia PT Connect Energy Services Full time

    Provide technical advice on environmental aspects applicable to all phases of operations. - Ensure the implementation of the Environmental Management System (EMS) at the site in compliance with Company and Project Requirements, and applicable environmental regulations. - Develop specific environmental plans/procedures and monitor implementation. -...

  • Platform Technology

    1 month ago


    Jakarta, Indonesia IT Group Indonesia Full time

    Lead Implementation teams. - Provide services to customers at all times to ensure continuous system availability. - Assist in implementation, Troubleshoot and Update of DevSecOps. - Assist in implementation, Troubleshoot and Update of RH/Container Platform. - Optimize systems for performance and operational efficiency. - Troubleshoot and Resolve issues...


  • Jakarta, Indonesia IT Consultancy And Services Full time

    **Job description** **Full Job Description** **Responsibilities** - Collaborate with cross-functional teams to define, design, and ship new features. - Unit-test code for robustness, including edge cases, usability, and general reliability. - Continuously discover, evaluate, and implement new technologies to maximise development efficiency. - Work with...


  • Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Customer Service

    5 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

  • Customer Service

    5 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

  • Product Implementation

    5 months ago


    Jakarta, Indonesia PT Teknologi Kuliner Kekinian (Runchise) Full time

    Responsible for servicing the product after purchase Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation Guide the product team from the company to perform the implementation at the customer’s facility Render onsite training to the customer during implementation Provide after...


  • Jakarta, Indonesia GE Digital Full time

    **Job Description Summary**: Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts departmental operations and responsible for planning/execution. The...


  • Jakarta, Indonesia Huneety Co., Ltd. Full time

    The Service Account Manager is responsible for managing and maintaining relationships with key clients, ensuring their satisfaction and addressing any concerns or issues that may arise. This role involves collaborating with various internal teams to deliver exceptional service and support to clients. The Service Account Manager reports directly to the...


  • Jakarta, Indonesia Pentana Solutions Inc. Full time

    **Primary Duties**: - Installation of the MDS and DistributorPower solutions; - Training and user support; - Participate in post implementation reviews; - Create documents that include approaches of solutions, functional design, technical design, test cases, technical design; - Provide solutions to high level customer incidents; - Work with customers to...

  • PMO - Project Manager

    1 month ago


    Jakarta, Indonesia IT Group Indonesia Full time

    Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensuring that systems, procedures, and methodologies are in...

  • Indonesian Speaker

    1 month ago


    Jakarta, Indonesia IT Business Solutions Sdn Bhd Full time

    Customer Service with Sales We are seeking a knowledgeable and passionate individual to join our team as a Customer Service leading social media products and community standards, along with excellent interpersonal, verbal, and written communication skills. Empathy and a customer-centric approach are essential. Key Responsibilities: 1. Customer...


  • Jakarta, Indonesia Comprehensive Business Services CBS Full time

    **Talent Advisory Services Role at Comprehensive Business Services (CBS)**: Join our dynamic Human Resources team at Comprehensive Business Services (CBS) as a Talent Advisory Services professional. In this role, you will play a crucial part in providing strategic guidance and support to our organization's talent management initiatives. - Collaborate with...

  • Sales Account Manager

    2 months ago


    Jakarta, Indonesia Agrius IT Full time

    **Job Description"** **Key Responsibilities**: - Proactively source new sales opportunities - Communicate and demonstrate the value of our IT products - Build and maintain strong customer relationships - Stay informed about industry trends and competitors - Utilize virtual meetings and online demos to engage prospects - Manage and prioritize sales...


  • Jakarta, Indonesia HRnetRimbun Indonesia Full time

    HRnetGroup is one of Asia’s leading recruitment and staffing firm. Headquartered in Singapore where it was founded in 1992, HRnetGroup has teams specializing in a wide spectrum of industries. Over the last 30 years, our Group has become one of the fastest growing search firms in the region, consisting of more than 1000 consultants today across Hong Kong,...

  • Platform Technology

    1 month ago


    Jakarta, Indonesia IT Group Indonesia Full time

    Provide services to customers at all times to ensure continuous system availability. - Assist in implementation, Troubleshoot and Update of linux systems. - Assist in implementation, Troubleshoot and Update of Container Platform. - Optimize systems for performance and operational efficiency. - Troubleshoot and resolve issues related to the systems. - Provide...


  • Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia PT Provis Garuda Services Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Staf Senior **Job Deskripsi** - Melayani, membantu dan menyelesaikan masalah untuk Nasabah VIP - Customer Service di industri asuransi / perbankan - Menghubungi Nasabah VIP / Platinum yang sedang dirawat di RS - Melayani...


  • Jakarta, Indonesia PT Amazon Web Services Indonesia Full time

    12+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles. - Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and own a bookings/revenue target. - Experience in account engagement...