Lead Service Specialist
1 month ago
**Job Description Summary**: Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
**Roles and Responsibilities**
- Provide expert knowledge and experience to collaborate with the customer to identify technical requirements and estimate the technical effort required to implement complex software solutions
- Execute on and serve as technical lead in addition to the current role for the implementation of software solutions.
- Own technical deliverables during the entire lifecycle of the projects.
- Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations.
- Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions.
- Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required for the solution and implement processes to ensure best use of GE Digital products and services.
- Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, and support pre-sale strategy (as needed)
- Maintain & continuously update technical skills and knowledge.
- Work independently as well as part of the team.
- Maintain strong customer relational and communication skills
**Required Qualifications**
- Bachelor’s / Master degree and 5+ years of experience in software services, or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services).
- 5+ years’ experience with Windows,.NET, SQL or Oracle databases, C++, Java, HL7, Web Services, SOA technologies, or similar programming languages/technologies
**Desired Characteristics**
- Prior customer support or system implementation experience.
- Software skills in software analysis, design, methodology, and architecture
- Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, or C# programming
- Experience in software analysis, design, quality assurance, architecture, and Agile development methodology
- Demonstrated ability to learn new software development practices, languages, and tools
- Experience with enterprise software and large distributed systems
- Strong spoken and written English language skills
- Experience with development in an ISO-certified environment
- Practical experience with web and other technologies such as HTML 5, JavaScript, CSS and JQuery
- 5+ years’ experience in software analysis, design, methodology, development and architecture
- Familiar with web servicess protocol such as RESTful and SOAP
**Additional Information**:
**Relocation Assistance Provided**:No
LI-Remote - This is a remote position
-
Digital Marketing Specialist
1 month ago
Jakarta, Indonesia Builder Lead Converter Full time**Builder Lead Converter**: **Digital Marketing Specialist**: **About Us**: Builder Lead Converter is a dynamic and innovative company specializing in helping builders convert leads into customers through cutting-edge marketing strategies. We pride ourselves on delivering exceptional results and providing our clients with top-tier service. We are seeking a...
-
Marketing - Lead Gen Specialist
2 months ago
Jakarta, Indonesia IT Group Indonesia Full timeLeads verification and qualification by Calls (minimum of 35-40 per day) - Leads appointment meeting/eMeeting arrangement (minimum of 2 leads per week) - Weekly leads progression report with Marketing Lead, Sales Manager & Sales Head Event invites - Generating new leads using other channels aside from the old database. Targets discussed & agreed upon by the...
-
People Services
6 months ago
Jakarta, Indonesia AMODA Full time**About The Role** Are you passionate about technology and streamlining HR processes? We are seeking a passionate and people-oriented People Service Specialist to join our dynamic team at AMODA, a leading construction technology company. As a People Service Specialist, you will play a vital role in supporting our employees and ensuring their satisfaction...
-
Lead Iot Service Assurance Engineer
6 months ago
Jakarta, Indonesia WeNetwork Asia Full timeIoT Service Assurance - ITIL / ITSM - IT Troubleshooting **About Us** One of the well-reputable Telecommunications company is hiring for a Lead IoT Service Assurance As an IoT Service Assurance Specialist, your mission is to address specialized IoT challenges by resolving complex issues and contributing to overall service design. This role involves...
-
Lead Sales Specialist
6 months ago
Jakarta, Indonesia Baker Hughes Full time**Lead Sales Specialist - Drill Bits**:** Are you a Sales Specialist that is sales motivated to deliver?** **Would you like the opportunity to work for a world class oilfield services company?** **Join our Drill Bits Sales Team** Our Sales teamwork in partnership with our global customers to build loyalty and develop sales growth. We take responsibility...
-
Customer Service Specialist
8 months ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...
-
Lead Gen Specialist
8 months ago
Jakarta, Indonesia Aviaras Full timeWe are looking for a Lead Generation Specialist to help us reach out to potential clients and increase our customer base. This role involves identifying and contacting potential clients who meet our ideal customer profiles (ICPs). If you enjoy reaching out to people, understanding their needs, and setting up opportunities for sales, this might be the perfect...
-
IT Field Service Specialist
6 months ago
Jakarta, Indonesia PepsiCo Full timeOverview: The Indonesia IT Field Service Specialist is responsible to support and maintain IT Infrastructure (Computer/Network/Workplace Services) Operations, End User Computing (EUC), and Plant Operations. This role will lead Indonesia IT process compliance practices including managed service vendor performance and improvement action...
-
Senior Ads Specialist
6 months ago
Jakarta, Indonesia sribu.com Full time**Requirements**: - Have minimum 3 years of work experience in managing Google Ads & Facebook Ads. - Marketing specialist, have knowledge and update to digital marketing. - Able to multitask and work thoroughly. - Have a good communication skill and adaptable. - Highly committed on work result and target. **Responsibilities**: - Planning, implementing,...
-
Senior Ads Specialist
6 months ago
Jakarta, Indonesia sribu.com Full time**Requirements**: - Have minimum 3years of work experience in managing Google Ads & Facebook Ads. - Marketing specialist, have knowledge and update to digital marketing. - Able to multitask and work thoroughly. - Have a good communication skill and adaptable. - Highly committed on work result and target. **Responsibilities**: - Ensure that clients'...
-
Service Desk Specialist
6 months ago
Jakarta, Indonesia INFUSE Full time**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Facility Manager
6 months ago
Jakarta, Indonesia Cushman & Wakefield Full time**Job Title** Facility Manager - Cluster (Soft Services Lead) **Job Description Summary** This role will work closely with the Global Asset & Facilities Management CoE Lead to maintain, review, and evolve the processes and playbooks and to deliver the Asset Lifecycle Management Plan and all capital projects. This role will be accountable for the scope of...
-
Ads Specialist
6 months ago
Jakarta, Indonesia sribu.com Full time**Requirements**: - Minimum age is 26 years old. - Have minimum 2 years of work experience in managing Google Ads & Facebook Ads. - Marketing specialist, have knowledge and update to digital marketing. - Able to multitask and work thoroughly. - Have a good communication skill and adaptable. - Highly committed on work result and...
-
Ads Specialist
6 months ago
Jakarta, Indonesia sribu.com Full time**Requirements**: - Minimum age is 26 years old. - Have minimum 2 years of work experience in managing Google Ads & Facebook Ads. - Marketing specialist, have knowledge and update to digital marketing. - Able to multitask and work thoroughly. - Have a good communication skill and adaptable. - Highly committed on work result and...
-
IT Specialist
6 months ago
Jakarta, Indonesia WeNetwork Asia Full timeIT Team Lead - Project Management - OJK **About the Company** Our client is Indonesia’s fastest growing Fintech Unicorn company, leading payments and financial services platform in Indonesia by providing a range of financial products and services, including its mobile wallet, to both individuals and SMEs - Plan, organize and implement the company's...
-
Lead Data Processing
3 months ago
Jakarta, Indonesia PST.AG Full timeWe are seeking a detail-oriented Team Lead Data Processing to join our data operations which include data mining, analysis, processing and quality checks. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads and be...
-
Healthcare Systems Specialist Lead
6 days ago
Jakarta, Jakarta, Indonesia World Bank Group Full time**About the JobThe World Bank Group seeks an experienced Healthcare Systems Specialist Lead to join its team in the East Asia and Pacific (EAP) region. The ideal candidate will have a strong background in health systems, demographics, public health, health economics, or public administration.About the RoleLead high-level technical dialogue with Government...
-
HR Services Lead
6 months ago
Jakarta, Indonesia Genashtim Full time**HR Services Lead** **Job Overview** You will lead the HR Services team, which performs the HR operational activities throughout the employee lifecycle for employees across multiple locations. You will also identify process gaps & ensure documentation. You will report to the HR Director and work closely with your HR team members to provide customer...
-
Service Delivery Assurance Specialist
6 months ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Ads Specialist
6 months ago
Jakarta, Indonesia Sribu Full timeEnsure that clients' tracking for google ads, facebook ads have been set up properly. Learn about Linkedin, Baidu and Yahoo ads marketing (we will provide budget for you). Create schedule to review each project consultants (PC) clients' funnels (eg: monday - review PC C's clients together with PC C etc). Review clients’ funnels paid ads in terms of...