Supervisor, Administration Am
4 months ago
Supervisor, Administration AM is responsible for managing the administrative teams’ and ensure that daily support operations are performed in a seamless and efficient manner.
You will lead a team of professionals to complete a range of administrative tasks and duties for each function and plan for the most efficient utilization of these resources.
**RESPONSIBILITIES**:
- Encourage professionalism
- Implement company or departmental policies, procedures, and quality/service standards
- Oversee daily duties of the team to ensure that quality standards are being met and proper procedures are being followed
- Manage schedules, and deadlines and allocate responsibilities
- Give guidance to the team in handling errors, problems, complaints, and/or disputes - seek Manager’s assistance as required
- Offer solutions for improvement
- Plan, coordinate, and manage administrative activities, goals, deadlines, and projects
- Perform orientations and/or schedule training as needed for employees / new staff
- Seek team involvement, and creativity, respect others and their ideas
- Ensure adequate flow of information within the team to facilitate other business operations
- Carry out any other relevant duties as required
**STRATEGIC & ORGANIZATIONAL**
- Critical thinker and problem-solving skills
- Exercise good judgment and timely decision making
**PERSONAL AND INTERPERSONAL SKILLS**
- Team player
- Result-Oriented
- Great interpersonal and communication skills
- Energized by routines and structured tasks set by management
- Imbued with a strong sense of customer focus (internal/external)
- Committed to self-improvement and development through the role
- Minimum Bachelor Degree in Administration or relevant discipline.
- At least 3 years experience in a Supervisory role and 5 years experience in an Administration
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